Database Administration

2 days ago

Delhi Kolkata Mumbai, India Intelex Technologies Ulc Full time

Job Description Essential duties & responsibilities - Provide operational support for multiple Accruent SAS Azure and SQL Server database products across multiple verticals and regions in a 24x7 Production and other managed environments - Must be on call 24x7 for one-week shifts in a SQL DBA rotation - Proactively monitor, analyze, and resolve database performance and other issues, and complete monthly product Environmental Health reports - Participate in cross functional Tiger Teams to troubleshoot and resolve Production customer incidents, including root cause analysis - Complete customer request/trouble/change tickets and manage ticket queues in JIRA to meet SLAs - Create, update, and follow standard database process documents - Work with Product and Engineering to improve product functionality and performance - Participate in cross functional and team projects, and complete assigned tasks as scheduled - Spec out and set up new database servers - Capacity planning and database server resource management - Perform SQL Server upgrades and database migrations as required - Implement standard security best practices, ensure SQL Server and database tools are up-to-date with the latest Cumulative Updates (CUs), and provide compliance information for audits - Develop and update product DR plans/runbooks and perform annual product DR tests - Complete required and optional on-the-job and online training to advance technical and process skills - Help train new DBAs - Consistently demonstrate Accruent s values: results orientation, humility, winning attitude, drive to excellence, integrity, and grit Knowledge, skills & abilities - A minimum of 5 years of experience with SQL Server database administration using best practices - 2+ year of experience with native Azure SQL Database and/or Azure Managed Instance - 3+ years of experience with T-SQL and Powershell scripting - 2+ years of experience with industry standard SQL database monitoring and open source tools - SQL Server and/or Azure database certifications are preferred - Bachelor s Degree in Computer Science or related field is preferred - Performance tuning and query/index optimization - Critical technical troubleshooting and problem solving skills - Good understanding of database design principles - Solid proficiency in database backup and recovery processes - Quickly learns new product platforms and database technologies - Ability to reason logically and participate in the development of innovative solutions - Proven self-starter, self-reliant, and capable of educating others - Project and task oriented with attention to detail - Ability to work well on group or individual projects - Good verbal and written communication skills

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