Call Center Executive

3 days ago


Hyderabad, Telangana, India Fourth Act Studios Full time
Fourth Act Studios is India's first dedicated Previsualization and Animation company. We collaborate with leading directors, production houses, and brands to deliver high-quality previs, animation, and cinematic storytelling.

Role Overview

We are seeking a Call Center Executive who will act as the first point of contact for Fourth Act Studios. The role focuses on managing client inquiries, providing information about our animation and previs services, and ensuring smooth communication with potential and existing partners.

Key Responsibilities

- Handle inbound and outbound calls with clients, prospects, and partners.
- Explain Fourth Act Studios' services (previsualization, animation, storyboarding, techvis, archviz, etc.).
- Maintain a database of leads, inquiries, and follow-ups.
- Work closely with the business development and creative teams to schedule meetings and ensure timely communication.
- Provide excellent client support and maintain a professional brand image.

Requirements

- Strong communication skills in English (Telugu and Hindi are a plus).
- 1–3 years of experience in call center, client servicing, or customer support roles.
- Ability to understand and explain creative/technical services to clients.
- Organized, detail-oriented, and good at maintaining records.
- Professional phone etiquette and client-handling skills.

What We Offer

- Competitive salary + performance incentives.
- Opportunity to work with India's first dedicated previs studio.
- Exposure to the film, animation, and advertising industries.
- Growth opportunities within business and client servicing teams.

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