Noc Monitoring Engineer-infrastructure Management
4 weeks ago
Company DescriptionAbout Sopra Steria Sopra Steria a major Tech player in Europe with 56 000 employees in nearly 30 countries is recognized for its consulting digital services and software development It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all In 2023 the Group generated revenues of xe2x82xac5 8 billion The world is how we shape it Project Description Experience in Service Desk Management and Voice Support with strong communication skillsMonitor the events or alerts on monitoring tools perform initial investigation and raise with the Support team Requirements Excellent customer service skills with a high level of focus on quality First Point of Contact Serve as the initial point of contact for end-users seeking technical assistance via phone email or in-person Monitor IT infrastructure and applications using tools like CTLM Centreon Zabbix and ITSM platforms ServiceNow SMAX Handle incidents alerts and requests via ticketing tools providing first-line fixes or escalating to L2 L3 as needed Log and document incidents generate reports and track recurring issues to identify trends and potential problems Maintain ITIL-compliant procedures and update service documents SOPs and KB articles Develop dashboards for uptime availability and utilization metrics for infrastructure and applications Collaborate with the monitoring team manage shifts and provide training and documentation support Maintain and Update Service Documents and SOP Responsible for identifying potential problems and or trends of repetitive Incidents Preferred experience in cloud environments OCI Azure and certifications relevant to IT operations and monitoring Mandatory Skills Good knowledge on Service Desk with written and oral communication skills Proficiency in Operating Systems Active Directory VPN ServiceNow and ITIL practices Experience with monitoring tools like Zabbix SolarWinds Centreon CTLM and Nagios Expertise in Excel reporting PowerPoint and SOP documentation Ability to handle incidents escalate issues and ensure end-to-end resolution Willingness to work in a 24x7x365 environment Preferred SkillExperience in IBM MainframeTotal Experience Expected 01-02 yearsQualificationsMinimum graduate in any stream Additional InformationAt our organization we are committed to fighting against all forms of discrimination We foster a work environment that is inclusive and respectful of all differences All of our positions are open to people with disabilities
-
Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 43,20,000 - ₹ 64,80,000 per yearNOC Monitoring Engineer-Infrastructure ManagementFull-timeCompany DescriptionAbout Sopra SteriaSopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The...
-
Noc Engineer
4 weeks ago
Noida, Uttar Pradesh, India Aeris Communications Full timeAbout Aeris For more than three decades Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive Utilities and Energy Fleet Management and Logistics Medical Devices and Manufacturing Our IoT technology expertise serves a global ecosystem of 7 000 enterprise customers and 30 mobile network...
-
Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description About Sopra SteriaSopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies...
-
Noida, Uttar Pradesh, India Sopra Steria Full timeJob DescriptionProject Description:- Experience in Service Desk Management and Voice Support with strong communication skills- Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team.Requirements:- Excellent customer service skills with a high level of focus on quality- First Point of Contact: Serve as...
-
NOC Engineer
5 days ago
Noida, Uttar Pradesh, India AdaniConneX Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilitiesIncident Management:Continuous monitoring of the network to ensure performance, availability, and stability.Troubleshooting :Collaborate with cross-functional teams (engineering, infrastructure, and security) to troubleshoot and resolve network issues.Network Operations:Implement best practices for network operations and...
-
NOC Engineer
5 days ago
Noida, Uttar Pradesh, India 3clogic Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey Responsibilities:1. Monitor infrastructure and applications using Nagios, Prometheus, and Grafana 2. Respond to alerts/incidents, investigate issues, and perform first-level triage and resolution - Perform system health checks, routine maintenance, and patch verification 3. Manage cloud infrastructure alerts and resource usage on AWS 4. Execute scripts...
-
ELK Monitoring Engineer
4 days ago
Noida, Uttar Pradesh, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout The Role - Implement ELK based monitoring- Implement Loki logging- Implement alert generation with ElastAlert and Prometheus Alert Manager- Develop service dashboards (Kibana/Grafana).- Develop custom scripts for monitoring- 4+ years of experience as a software engineer.- Working knowledge of ELK stack, Prometheus, Loki, and Grafana- Working...
-
Network Operations Center Engineer
7 days ago
Greater Noida, Uttar Pradesh, India R Systems International Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Network Operations Center (NOC) Technician with Customer Support FocusWe are seeking a detail-oriented and customer-focused NOC Technician to monitor, maintain, and troubleshoot network systems while delivering exceptional support to internal and external customer as service. Also able to provide Technical or Service Desk support to the...
-
Engineer Infrastructure
1 week ago
Noida, Uttar Pradesh, India Optimum Informatics Full time ₹ 80,000 - ₹ 12,00,000 per yearRole : Infrastructure Engineer -CloudLocation : NoidaJob Description :Infrastructure EngineerAt Optimum Info, we are continually innovating and developing a range of software solutions empowering the Network Development and Field Operations businesses at Automotive, Power Sports and Equipment industries. Our integrated suite of comprehensive solutions...
-
Noida, Uttar Pradesh, India Aeris IoT SaaS Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Summary : Network Operations Center (NOC) Engineers monitor applications and infrastructure for a IOT solution to proactively detect problems from a central location. They analyze problems, perform troubleshooting and incident response on the system, escalate to next level and track problems through to resolution. Key Responsibilities : -...
