Manager Operations

The role of an Operations Head in a retail automation projects delivery organization involves overseeing the efficient execution and delivery of automation projects within the retail sector Responsibilities 1 Project Management Oversee the planning execution and delivery of retail automation projects ensuring they are completed on time within scope and within budget Coordinate and manage multiple departments to achieve operational objectives Ensure Month on Month Revenue recognition in line with Forecast 2 Performance Monitoring Monitor and Control key performance indicators KPIs related to 1 On Time Delivery 2 Revenues 3 Penalty 4 Collections 5 Margins 3 Team Leadership Provide leadership and direction to departmental managers and supervisors ensuring alignment with organizational goals and priorities Work with the HR department to create job descriptions hire competent personnel and oversee employee training programs 4 Customer Management Be Customer Centric and maintain excellent relationship with customer Ensure customer satisfaction at all times 5 Resource Management Manage processes and coordinate material and resource allocation specific to retail automation projects Ensure operational activities remain on time and within a defined budget 6 Compliance and Risk Management Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations Identify risks vulnerabilities and opportunities in operational processes and develop strategies to mitigate risks 7 Continuous Improvement Lead cross-functional teams to develop and implement process improvements cost-saving initiatives and quality enhancement programs Foster a culture of continuous improvement innovation and accountability within the operations team 8 Reporting Reports to BU Head Monitored by Senior management to ensure efficiency of the business and its operations Provide regular reports updates and presentations to senior management and stakeholders on operational performance initiatives and achievementsQualifications Bachelor s degree in business administration operations management engineering or a related field a master s degree or MBA is preferred Strong understanding of business management financial management data analysis and strategic planning Excellent leadership communication and problem-solving skills Experience 10-15 Years of experience in leading delivery of technology projects with yearly volume of 15-20 Million USD preferably in Oil Gas sector within budget and timelines Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience control and environmental integrity for retail fueling and adjacent markets In 2002 the Gilbarco and Veeder-Root companies combined into one marketing brand with distinctive and complementary business lines services and sales capabilities Gilbarco is a leading global supplier of fuel dispensing equipment fully integrated point of sale systems for the global petroleum marketplace with sales manufacturing research development and service locations in North and South America Europe Asia the Pacific Rim and Australia The company in which you have expressed employment interest is equal opportunity employer that evaluate qualified applicants without regard to race color national origin religion ancestry sex including pregnancy childbirth and related medical conditions age marital status disability veteran status citizenship status sexual orientation gender identity or expression and other characteristics protected by law The EEO is the Law poster is available at http www dol gov ofccp regs compliance posters pdf eeopost pdf Vontier is a 3B global industrial technology company focused on smarter transportation and mobility Our five operating companiesxe2x80x94Gilbarco Veeder-Root Global Traffic Technologies Teletrac Navman Matco Tools and Hennessy Industriesxe2x80x94are united by a powerful purpose mobilizing the future to create a better world Our portfolio of trusted brands includes market-leading expertise in mobility technologies retail and commercial fueling fleet management telematics vehicle diagnostics and repair and smart cities Vontiers pioneering solutions advance safety security efficiency and environmental compliance worldwide Energized by our shared purpose and values we have a strong culture shaped by a deep organization-wide commitment to inclusion diversity and equity ID E and corporate responsibility Eight vibrant global employee resource groups serve as powerful focal points for connection community and advocacy and we actively support community causes through Vontier Cares We offer flexible remote and in-person open-space work options The Vontier Business System VBS our engine for success and our competitive advantage powers every aspect of our business performance through a continuous improvement mindset As we look to the future we will continue to evolve VBS to prepare our teams for new challenges and opportunities and to stay on the forefront of changing technologies through fast iteration and focused experimentation To learn more about us visit www vontier com