Salesforce Release Manager

4 weeks ago

Bengaluru, India 360 Technology Full time

We are seeking an experienced Salesforce Release Manager with strong hands-on expertise in Salesforce deployments, release coordination, and environment management. The ideal candidate must have extensive experience working with Salesforce Flows, release processes, and the end-to-end deployment lifecycle within complex Salesforce orgs. This role will be responsible for managing releases across multiple environments, ensuring quality, stability, and timely delivery while collaborating closely with development, QA, and functional teams. Key Responsibilities Release & Deployment Management - Own and manage the full release lifecycle—planning, scheduling, coordinating, and executing releases across Salesforce environments. - Handle deployments using tools such as Change Sets, Metadata APIs, or DevOps tools (Copado/Gearset/Flosum preferred). - Ensure consistent environment management, including sandbox refresh cycles and environment readiness. - Troubleshoot deployment issues and coordinate resolutions across teams. - Maintain release logs, deployment documentation, and compliance controls. Salesforce Configuration & Flow Expertise - Create, modify, and optimize Salesforce Flows (Record-Triggered, Screen Flows, etc.) to support business automation needs. - Collaborate with Admins/Developers to validate configuration changes before deployment. - Perform impact analysis for changes across components (flows, objects, automations). Quality, Governance & Process Control - Define and enforce release standards, best practices, and governance guidelines. - Work with QA teams to ensure test readiness and smooth validation cycles. - Conduct release retrospectives and drive continuous improvement across release processes. Cross-Functional Collaboration - Coordinate with Salesforce Developers, Admins, QA teams, Business Analysts, and Project Managers. - Communicate release timelines, risks, and dependencies to stakeholders. - Ensure smooth go-live transitions with minimal post-release issues. Required Skills & Experience - 5+ years of total experience, with minimum 4 years in Salesforce Flows and deployments. - Strong experience in Salesforce release management and multi-environment deployments. - Experience with deployment techniques: Change Sets, ANT/Migration Tool, DevOps tools (Copado/Gearset/Flosum preferred). - Good understanding of Salesforce configuration (Objects, Flows, Permissions, etc.). - Strong problem-solving skills and ability to work in fast-paced environments. - Excellent communication and coordination skills.

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