Senior Research Associate

Company Description About m360 Research m360 Research is a wholly owned subsidiary of M3 m360 Research is a full-service market research agency specializing in the healthcare space Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs and payers Founded in 2004 with a strong provenance in technology and innovation m360 is committed to high quality and actionable insights underpinned by robust physician verification and ISO certification 9001 20252 27001 International fieldwork services are complemented by full service advanced analytics to power data-driven decision making About M3 A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry The M3 Group operates in the US Asia and Europe with over 5 8 million physician members globally via its physician websites which include mdlinx com m3 com research m3 com Doctors net uk medigate net and medlive cn M3 Inc is a publicly traded company on the Tokyo Stock Exchange jp 2413 NIKKEI 225 with subsidiaries in major markets including the US UK Japan South Korea and China and in 2020 was ranked in Forbes Global 2000 list The M3 Group provides services to healthcare and the life science industry In addition to market research these services include medical education ethical drug promotion clinical development job recruitment and clinic appointment services M3 has offices in Japan UK France Germany Brazil Sweden China USA and South Korea as well as India Overview We are looking for a highly motivated and proactive professional experienced in hard-core outbound sales process and who thrives in a fast-paced and target oriented environment This role requires an individual with strong cold calling lead generation list building and desk research capabilities to deliver results The ideal candidate must be a self-starter with a passion for generating new opportunities nurturing prospects and expanding market reach The Telecaller will work closely with the Operations teams to identify potential customers engage with decision-makers and generate quality leads that contribute to the recruitment process for Data Collection on Healthcare Market Research projects Key Responsibilities 1 Cold Calling Lead Generation Conduct high-volume cold calling to potential respondents to introduce company services products and aggressively recruit for Healthcare Professionals to join our panel Dial through client provided lists with phone numbers get through gate keepers and achieve targets set make outbound calls to potential respondents or decision-makers using client-provided lists The caller must navigate gatekeepers effectively and ensure successful reach to the target individual Identify qualify and nurture list building and networking opportunities through phone calls emails and other communication channels Understand client requirements pain points and business needs to tailor pitches accordingly Maintain an updated and organized database of leads prospects and follow-up activities Make outbound calls to contacts on lists provided by clients across various geographies Identify and bypass gatekeepers to connect with the intended target Clearly introduce the purpose of the call and engage the respondent in line with project requirements Capture accurate responses or confirm interest as per project goals e g recruitment screening appointment setting Maintain detailed and accurate call records in the calling system or project tracker Meet daily weekly and monthly calling and conversion targets Collaborate with team leads and quality control to ensure high standards of call delivery Required Skills Prior experience in cold calling telemarketing or outbound sales is preferred Strong communication and persuasion skills Ability to handle objections and maintain professionalism on calls Comfortable working with targets and call quotas Preferred Attributes Perseverance and target orientated in high-volume call environments Quick learner with adaptability to project-specific scripts and objectives Time management and self-motivation in both remote and office-based settings 2 List Building Desk mining Research and build targeted prospect lists from various sources including online directories LinkedIn industry reports and other data sources Continuously update and refine the lead database to ensure accuracy and relevance Categorize leads based on priority industry and potential conversion rate Utilize platforms such as LinkedIn Facebook and other social media channels to source potential contact details 3 Performance Tracking Reporting Track and analyze call performance lead conversion rates and pipeline progress Provide weekly and monthly reports on lead generation activities successes and areas for improvement Adjust strategies based on performance data and feedback from the sales team Key Skills Qualifications Experience 1-3 years in outbound tele calling sales process inside sales business development or lead generation roles Excellent Communication Skills Strong verbal and written English communication Self-Motivated Proactive Ability to work independently with minimal supervision and take initiative Sales Persuasion Skills Ability to convince negotiate and build rapport with potential clients Tech-Savvy Comfortable with CRM tools LinkedIn data research tools and lead generation software Result-Oriented Strong focus on achieving KPIs lead conversion targets and business growth Resilience Adaptability Ability to handle rejections and quickly adapt sales approaches Multitasking Ability Manage multiple leads and follow-ups simultaneously Qualifications Graduates or Relevant Degree Additional Information Willing to work US EST Shift Work from Office