(Urgent) Assistant Manager

3 weeks ago

Chittoor, India Crescendo Global Full time

Assistant Manager - US Healthcare Operations 5 -8 Years Experience -Visakhapatnam We are looking for a proactive and detail-oriented Assistant Manager with 58 years of experience in Healthcare Operations BPO KPO environment This role is ideal for professionals with strong workflow management process improvement and team leadership expertise looking to contribute to a dynamic healthcare process team Location Visakhapatnam Future Employer - A top-tier multinational in process management and service delivery Responsibilities Plan and manage workflows to ensure on-time delivery and SLA adherence Monitor SOPs for compliance accuracy and timely updates Conduct quality checks against benchmarks and business requirements Provide insights and recommendations to improve efficiency and processes Deliver training programs and resolve team queries to strengthen capabilities Support ad-hoc research and analysis for business decision-making Requirements Graduate in any discipline Healthcare background preferred 5 - 8 years of experience in operations quality or workflow management Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Prior experience in training quality review or process improvements Proficiency in MS Office and reporting tools Whats in it for You Opportunity to lead and mentor teams in a growing healthcare division Exposure to global healthcare operations and best practices Career growth through training development and cross-functional opportunities A platform to drive innovation and process excellence Be part of a dynamic and supportive work culture Reach us If you think this role is aligned with your career kindly share your updated CV with us at nandini narula crescendogroup in for a confidential discussion Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment We are passionate about empowering job seekers and employers with an engaging and memorable hiring experience We do not discriminate based on race religion gender age or any protected characteristic Note Due to a high volume of applications if you dont hear from us within 1 week please consider your profile not shortlisted for this role Fraud Alert Scammers may misuse Crescendo Globals name for fake job offers We never ask for money or system upgrades Verify all opportunities at and report suspicious activity immediately Keywords Healthcare Operations Assistant Manager Workflow Management SLA Adherence Process Improvement Team Leadership Quality Control Training Development BPO KPO MS Office

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