Head - CRM
2 weeks ago
Job Description Experience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL's CRM vertical by establishing and scaling end-to-end post-sales operations from banking, registration and collections to possession and customer engagement. Key Responsibilities Implement SOPs for post-sales operations including billing, collections, registrations, changes, and possessions. Drive team performance to achieve monthly targets for collections, registrations, and handovers. Lead customer conflict resolution with tact, empathy, and professionalism. Engage with homeowners, tenants, and landlords for account reconciliation and recovery. Collaborate with Legal, Finance, Sales, and Engineering teams to streamline processes. Ensure accuracy of data and documentation in the CRM ERP system. Build and mentor a high-performing CRM team with accountability metrics. Identify process improvements to enhance customer satisfaction. Prepare MIS reports and monthly forecasts. Candidate Profile Minimum 15 years of CRM experience in real estate. Strong command over post-sales processes: billing, collections, registration, possession, documentation. Excellent conflict management and interpersonal skills. ERP proficiency mandatory (Farvision, Hi Rise, Zoho, Salesforce or equivalent). Fluent in English and Marathi.
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CRM- Segment Head
3 weeks ago
Bengaluru, Karnataka, India, Karnataka Century Real Estate Holdings Pvt Ltd Full timeJob Description- CRM- Segment Head We are looking for an experienced and dynamic CRM Segment Head to lead and manage our customer relationship management function for a key business segment. This role requires a strategic leader who can drive customer satisfaction, retention, and engagement, while ensuring the highest standards of service and experience...
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Head - CRM
3 weeks ago
Pune, Maharashtra, India, Maharashtra Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 weeks ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - Crm
2 weeks ago
Pune, India Whatjobs IN C2 Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities - Implement SOPs for post-sales operations including billing, collections,...
