Head - CRM
1 day ago
Experience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections, registrations, changes, and possessions. • Drive team performance to achieve monthly targets for collections, registrations, and handovers. • Lead customer conflict resolution with tact, empathy, and professionalism. • Engage with homeowners, tenants, and landlords for account reconciliation and recovery. • Collaborate with Legal, Finance, Sales, and Engineering teams to streamline processes. • Ensure accuracy of data and documentation in the CRM ERP system. • Build and mentor a high-performing CRM team with accountability metrics. • Identify process improvements to enhance customer satisfaction. • Prepare MIS reports and monthly forecasts. Candidate Profile • Minimum 15 years of CRM experience in real estate. • Strong command over post-sales processes: billing, collections, registration, possession, documentation. • Excellent conflict management and interpersonal skills. • ERP proficiency mandatory (Farvision, Hi Rise, Zoho, Salesforce or equivalent). • Fluent in English and Marathi.
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Head - CRM
5 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
5 days ago
pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
4 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
3 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
4 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
2 days ago
pune, India Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement. Key Responsibilities • Implement SOPs for post-sales operations including billing, collections,...
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Head - CRM
5 days ago
Pune, Maharashtra, India, Maharashtra Amit Enterprises Housing Ltd. Full timeExperience: 15+ years in CRM domain within real estateRole OverviewLead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities• Implement SOPs for post-sales operations including billing, collections,...
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Assistant Manager – CRM
3 days ago
Pune, India Amit Enterprises Housing Ltd. Full timeExperience: 8–10 years in CRM or post-sales operations within real estateRole OverviewExecute and supervise day-to-day post-sales operations across collections, registration, banking coordination, and possession management. Support Head – CRM in driving KPIs and ensuring seamless coordination across teams.Key Responsibilities• Oversee timely...
