customer support executive

4 weeks ago


Salem, Tamil Nadu, India Pon Pure Full time
Job Description

Skill

Customer Support Tele calling Excel Tele communication

Minimum Qualification

Degree

CERTIFICATION

No data available

Working Language

- English
- Tamil

About The Role

- Function as dedicated SPOC for assigned customers and regional agents.
- Work periodically with Assigned Customers and send MIS Reports to customer on daily basis
- Role of SPOC (Single point of contact) for assigned customers is to be honored in terms of queries addressing, MIS Reports and other communication.
- Queries to be responded and resolved within TAT.
- Internal reports to be maintained on calls and queries addressed.
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