Senior Field Executive

1 week ago

Chennai India One97 Communications Limited Full time

Job Description

About the job
Company Description
As India's leading mobile payments and financial services distribution company, Paytm has pioneered QR for payments, Soundbox, and innovative card machines to empower businesses. Committed to delivering a simple, clean, and trusted payments experience, Paytm is advancing UPI with thoughtful product innovations like Hide Payments, UPI statement download, total balance check across linked accounts, QR widget, Autopay for recurring payments, self-account transfers, and more. Join Paytm and be a part of the revolution in digital payments and financial services.

Role Description
This is a full-time on-site role for a Field Executive located in Borivali. The Field Executive will be responsible for visiting merchants, onboarding them onto the Paytm platform, demonstrating the use of Paytm's payment solutions, and ensuring a seamless experience. The role involves continuous interaction with merchants, resolving their queries, providing training, and assisting in the adoption of digital payment modes. The Field Executive will also gather feedback and report to the management for continuous improvement of Paytm's services.

Qualifications
Experience in field sales and merchant onboarding
Strong communication and interpersonal skills
Ability to explain complex concepts in a simple manner
Problem-solving skills and ability to handle customer queries efficiently
Knowledge of digital payments and financial services industry is a plus
Ability to work independently and manage time effectively
High school diploma or equivalent; Bachelor's degree preferred

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