Wfm Assistant Manager

2 days ago

Thane MH IN TP Full time

Join Teleperformance - Where Excellence Meets Opportunity Teleperformance is a leading provider of customer experience management offering premier omnichannel support to top global companies Our diverse service locations including on-site and work-at-home programs ensure flexibility and broad reach Why Choose Teleperformance We emphasize the importance of our employees fostering enduring relationships within our teams and communities Our dedication to employee satisfaction distinguishes us Utilize advanced support technologies and processes engineered to achieve outstanding results We cultivate lasting client relationships and make positive contributions to our local communities Become Part of an Exceptional Team Join Teleperformance where our world-class workforce and innovative solutions drive success Experience a workplace that values your development supports your goals and celebrates your accomplishments Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues including staffing scheduling and forecasting systems and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in leads the development of new solutions projects Shares best practice and advice to the co-workers in the professional area Not only generates own workload but outlines directions to others Can supervise and coordinate lower-level specialists being single point of contact in complex matters Coordinates the daily operations enables and oversees the implementation of short to medium term activities within the team Delivers input to policies processes and standards where decisions are of tactical and operational nature within a defined scope Manages a mixed team of Specialist and Support jobs with full employee lifecycle responsibility Be One of Our People It is our mission to always provide an environment where our employees feel valued inspired and supported so that they can bring their best selves to work every day We believe that when employees are happy and healthy they are more productive creative and engaged We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance We also believe that to be our best selves we need to be surrounded by people who are positive supportive and challenging We are committed to creating a culture of inclusion and diversity where everyone feels welcome and valued Teleperformance is an Equal Opportunity Employer Job Application Accommodation If you have questions or need an accommodation for any disability during this application please contact your local Teleperformance location for assistance

  • Wfm Executive Bpo

    1 week ago

    Thane, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for WFM Exective for international BPO **Night Shift** **Must have experience for WFM with experience of 4-6 years from the Customer Service/ BPO industry**.International **BPO industry.** - WFM Professional: 1. Forecasting - Predict call volumes, customer interactions, or workload. Analyze historical data, trends, and business changes....

  • WFM Executive

    21 hours ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We are looking for a detail-oriented WFM Executive (Work Force Management )to support our BPO operations team. This role involves real time monitoring managing reports, schedules and workforce data while coordinating with operations to ensure smooth staffing.Key Responsibilities:Prepare daily, weekly and monthly MIS reportsManage workforce data, attendance...

  • WFM MIS Executive

    7 days ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    We are looking for a detail-oriented WFM MIS Executive / Resource Coordinator to support our BPO operations team. The role involves handling reports, data analysis, scheduling, and workforce coordination. MIS Executive (WFM Support) The ideal candidate should have a strong analytical skills and excellent command over Advanced Excel , Software , CRM.Key...

  • WFM - MIS(BI) || Teleperformance

    1 week ago

    Jaipur, Mohali, Thane, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Business Intelligence AnalystLocation: Jaipur - Sitapura/ Mohali /Thane (Work from Office)Department: WFMJob Summary: The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining and improving the MIS systems,...

  • Backend Mis Executive

    1 week ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    **Key Responsibilities**: - Prepare daily, weekly, and monthly MIS reports. - Manage and update workforce data, attendance, and schedules. - Coordinate with operations to ensure adequate staffing and shift planning. - Monitor real-time performance and highlight deviations. - Analyze data trends and provide actionable insights to management. - Handle...

  • Workforce Management

    3 weeks ago

    Panchkula, HR, IN Webart Softech Full time

    Workforce Management WFM Analyst Job Title WFM MIS Analyst Experience 2-4 years Location Panchkula We are looking for a detail-oriented and analytical Workforce Management WFM Analyst to support forecasting scheduling real-time monitoring and performance reporting for our operations The ideal candidate should have prior experience in BPO Operations WFM and...

  • Assistant Sales Manager

    6 days ago

    Thane, MH, IN Property Pistol Full time

    Kickstart Your Real Estate Career with Property Pistol Location Mumbai We are hiring FRESHERS with excellent English communication skills for the role of Assistant Sales Manager ASM If you can talk smart think fast and dream big we have the perfect opportunity for you Join one of India s leading real estate platforms and turn your passion into a thriving...

  • Assistant Manager

    3 weeks ago

    Thane, MH, IN Komorebi Full time

    About Cityflo Cityflo is a daily commute company that provides a comfortable stress-free travel experience for corporate professionals as an alternative to driving With premium buses a simple app and caring customer service our passengers get the luxury of time in their busy schedules where they can read their book watch Netflix nap or simply soak in the...

  • Assistant Manager, Hr

    3 weeks ago

    Thane, MH, IN Avient Full time

    Job Summary The Assistant Human Resources Manager partners with the Sr Manager HR India to develop and implement strategic and tactical plans for Avient s human resources services policies and programs This position support decision making processes and positively impacts the results of the organization by recruiting retaining developing and rewarding best...

  • Assistant Hr Manager

    3 weeks ago

    Thane, MH, IN Talent Club Full time

    Organisation information Information Management Solutions company to provide Document Management Solution Document conversion services to Corporate and Government entities in India Key Responsibilities Recruitment Onboarding Manage the full recruitment cycle sourcing screening interviewing and coordinating with hiring managers Post job openings manage job...