Desktop Support Engg

4 weeks ago

Jaipur, India 3i Infotech Limited Full time

Job Description

Description

We are seeking a skilled Desktop Support Engineer to join our IT team in India. The successful candidate will be responsible for providing technical support to end-users, maintaining desktop environments, and ensuring efficient operation of IT infrastructure.

Responsibilities

- Provide technical support to end-users for hardware and software issues.
- Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
- Troubleshoot and resolve technical problems related to operating systems, applications, and network connectivity.
- Assist in the setup and deployment of new equipment and software installations.
- Maintain an inventory of IT assets and keep records of repairs and maintenance activities.
- Respond to support requests in a timely manner and provide excellent customer service.
- Collaborate with other IT team members to improve processes and solutions.

Skills and Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2-5 years of experience in desktop support or a similar role.
- Proficient in Windows and Mac OS operating systems.
- Strong knowledge of Microsoft Office Suite and common business applications.
- Experience with remote support tools and techniques.
- Familiarity with networking concepts and basic troubleshooting of network issues.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills to interact effectively with users.

Location - Jaipur

Budget - 3lpa

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