Desktop Support Intern
4 days ago
VGL India
Jaipur
[email protected]
Posted : 1 hour ago
About VGL Group
Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY , VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.
Multi-Channel Presence
VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms:
- Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence.
- TJC, UK – Reaches 27M+ homes through TV and digital platforms.
- Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL's European market presence.
- Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform.
- Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.
Social Impact & ESG Initiatives
- Your Purchase Feeds… – VGL's flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.
- Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities.
- Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives.
- IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit.
- Assigned a 'Combined ESG Rating 72 (Strong)' from ICRA ESG Ratings Limited
Talent & Culture
- Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.
- Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence.
- GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China.
Recognition & Achievements
- Top Exporter Award – Honored by GJEPC for being India's largest exporter of silver and colored gemstones.
- Operational Excellence – A strong track record in value-driven retail and customer-centric growth.
We are seeking a motivated and detail-oriented Desktop Support Intern to join our IT team. The intern will assist in providing technical support to employees, troubleshooting hardware/software issues, and ensuring smooth day-to-day IT operations.
Key Responsibilities- Assist in troubleshooting desktop, laptop, printer, and peripheral issues.
- Provide support for operating systems, applications, and basic network connectivity.
- Install, configure, and update software as required.
- Help maintain IT asset records and inventory.
- Support users with login, email, and account access issues.
- Escalate unresolved issues to senior IT support staff.
- Assist in setting up new workstations and devices for employees.
- Document common issues and solutions for knowledge sharing.
- Pursuing or recently completed a degree/diploma in IT, Computer Science, or related field.
- Basic knowledge of Windows OS, MS Office, and networking fundamentals.
- Good problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Hands-on experience in IT desktop support.
- Exposure to a professional corporate IT environment.
- Mentorship from experienced IT professionals.
- Opportunity to learn and grow towards a long-term IT career.
- Compensation
₹ 14K Monthly
- ### Level
Junior
- ### Location
Jaipur
- ### Experience
0 to 1 Years
- ### Qualification
Any Graduate
- ### Work Mode:
Onsite
- ### Job Type:
Internship
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