Operations Team Lead

Accounts payable- Power System Bengaluru India JR6140082 Why join Rolls-Royce At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress powering protecting and connecting people everywhere By joining Rolls-Royce you ll have the opportunity to work on world-class solutions supported by a culture that champions belonging creativity and your professional growth As the Assembly Production Leader - LiftSystems OE you will lead inspire and coach a team within a defined manufacturing cell You will be accountable for ensuring that customer commitments are met in full measured against agreed HSE quality cost delivery people and responsiveness standards Position summary Role Purpose The AP Team Lead is accountable for managing end-to-end accounts payable operations for Power System North America managing and developing a team of 8-10 people They will drive a culture of growth data driven performance management and improvement with a relentless focus on service delivery This is a unique opportunity to join our GBS Finance team As a result of the insourcing of Account Payable operations from our Business Process Outsource Supplier we are looking for an accomplished and service excellence driven AP team lead to manage the Power system North America account This opening is to fill an open position in India Role Description The AP Team Lead provides leadership to a team of AP associates and specialists and is accountable to deliver exceptional AP services to PS NA They manage day-to-day operations distribute workloads and are accountable for meeting and strive to exceed the team SLAs and KPIs They are responsible to ensure that the AP team members are engaged supported and developed The AP Team Leads play an active role in developing their teams skills conducting performance reviews and identifying opportunities for process improvements They act as the key escalation point for operational issues and work closely with operations managers to ensure customer needs are identified and met What you will be doing Key responsibilities Scope AP activities managed by team Invoice processing from receipt through to timely payment AP Month end close for Power system North America Vendor queries management and resolution Vendor statement reconciliation and follow-up Account reconciliations Vendor statement reconciliation GRNI resolution Intercompany disputes Operational Delivery Coordinates and supervises day-to-day prioritizing of tasks balancing workload across the team Recognizes unusual transactions trends or variations and communicate findings and recommendations to management and stakeholders in a timely and effective fashion Proactively recognizes problems within scope of responsibilities identifies options and implement solutions Performance Management and CI Drives team and process performance through data driven insights Coordinates develops and maintains documentation on projects and team assignments Support Projects including Process re-designing Process Standardization Process Optimization Ensures that process documentation Process flow and updating on regular and Timely basis Drive automation and process optimization Stakeholder Management Provide clear concise and regular updates to all identified stakeholders both internal and external and leadership Drives operational governance Coordinate efforts across different departments to address inter-departmental issues and collaborate to deliver the best service experience Escalation Management Monitor team performance in handling escalations and provide coaching to improve proficiency Take Lead in resolving the issues and bring in controls to avoid the occurrence of the issue Investigate the underlying causes of escalations to identify systemic issues and prevent their recurrence Timely reporting of issues to relevant stakeholders Risk Compliance Controls Maintain controls and procedures of Accounts Payable process Ensures that controls are operated as design Strong Governance around all controls as per RCM s Timely and accurate closure of Audits findings and implement controls if failure immediately Team Management Mentor and provide Guidance to peers and other team members Provide timely and adequate feedback to team members about their performance Knowledge Sharing Share learnings and insights across departments Qualifications Experience Bachelor s degree in finance accounting 10 years experience in a GBS or BPO setting Expert knowledge of end-to-end AP process and related accounting Experience in resource planning scheduling and workflow management Experience managing an AP team and driving performance against KPIs Proven ability to coach develop and motivate people Stakeholder management experience at operational level Experience with ERP system SAP S4 HANA is a must Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential Skills and Competencies Excellent communication and influencing skills across cultures Conflict Resolution Change Management Strong analytical and Problem Solving Demonstrated ability to embed CI culture within a team Excellent Written and Verbal Communication sand Interpersonal Skill Language English fluent or bi-lingual Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future Our multi-year transformation programs aim to turn Rolls-Royce into a high-performing competitive resilient and growing company Join us and it can be your future vision too Rolls-Royce are committed to being a respectful inclusive and non-discriminatory workplace where individuality is valued diverse perspectives fuel innovation and everyone can thrive Job Category Finance Posting Date 08 Oct 2025 00 10