Apply Now: Dispatch Assistant

Role Dispatch Assistant Education Bachelor s degree diploma in Logistics Supply Chain Management Business Administration or a related field Experience 1 - 3 Yrs experience in Dispatch Management Salary 12 000 K - 20 000 K per month Notice Period Immediate Joiners Job Type Full-time No of Position 1 Job Location Bhiwandi Mumbai Department Logistics Operations Transportation Reports To Dispatch Head Key Skill sets Dispatch software Familiarity with dispatch management software Transportation management Knowledge of transportation operations routing and scheduling GPS tracking Understanding of GPS tracking systems and telematics Dispatch and Logistics management Familiarity with dispatch management logistics operations warehousing and supply chain management Data analysis Ability to analyse data and reports to optimize dispatch operations Route Planning Plan and optimize routes for efficient delivery Route optimization Knowledge of route optimization techniques and software Familiarity with transportation regulations Knowledge of transportation laws and regulations e g hours of service driver regulations Problem-solving Ability to troubleshoot and resolve dispatch-related issues Communication systems Proficiency in using communication systems e g two-way radios phones Scheduling and Coordination Schedule and coordinate deliveries pickups and dispatches Team Management Supervise and manage dispatch team members Issue Resolution Resolve issues and delays in dispatch and delivery Communication Communicate with drivers customers and other stakeholders Tracking and Monitoring Track and monitor shipments and deliveries Record-Keeping Maintain accurate records and documentation Process Improvement Identify areas for improvement and implement changes Company Overview Dyna is a pioneering manufacturer of electric two-wheelers dedicated to revolutionizing urban transportation through sustainable and innovative mobility solutions With a strong focus on performance reliability and eco-friendly design Dyna is committed to delivering high-quality electric vehicles that meet the needs of modern commuters Position Overview We are looking for an experienced Dispatch Assistant to manage the Dispatch management systems The Dispatch Assistant oversees the dispatching operations to ensure timely accurate and efficient delivery of goods or services This role is responsible for managing dispatch staff coordinating schedules resolving delivery or routing issues and ensuring compliance with safety and company policies Key Responsibilities Report to the Dispatch Head and support all dispatch-related operations Supervise and coordinate the daily activities of dispatchers and drivers operators Monitor assign and optimize delivery routes for timely and cost-efficient dispatch Track vehicle and shipment status using GPS and dispatch management software Communicate effectively with drivers customers and internal departments to resolve delivery issues or delays Maintain accurate records of delivery schedules trip logs and incident reports Ensure compliance with company policies safety standards and transportation laws Assist in training mentoring and performance evaluation of dispatch staff Collaborate with fleet maintenance and operations teams to ensure vehicle readiness Analyze dispatch performance metrics and implement process improvements Manage emergency response plans for breakdowns accidents or route delays Schedule and coordinate deliveries pickups and dispatch operations Monitor and track shipments ensuring timely delivery and issue resolution Collaborate with logistics transportation and customer service teams to streamline operations Maintain accurate records and documentation for all dispatch-related activities Identify and recommend areas for operational improvement and efficiency Qualifications Bachelor s degree diploma in Logistics Supply Chain Management Business Administration or a related field 1-3 years of experience in dispatch logistics or warehouse operations Supervisory experience will be an added advantage Proficiency in dispatch systems and route optimization tools Strong organizational and multitasking skills Preferred Certifications Training in Logistics Supply Chain Dispatch Management Knowledge of commercial vehicle operations Experience handling emergency or crisis management situations Job Types Full-time Permanent Pay 12 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Ability to commute relocate Bhiwandi Maharashtra Reliably commute or planning to relocate before starting work Preferred Application Question s Current Location in Mumbai Total work experience as a Dispatch Assistant Total work experience in Dispatch Operation and Management Total work experience in Logistics Operation and Management Total work experience in Transportation Planning and Management Total work experience in Route Planning and Management Current Company Current Designation Current CTC Expected CTC Notice Period Reason to Leave a Current Job Education Bachelor s Required Experience Dispatch Management 1 year Required Logistics Management 1 year Required Transportation Management 1 year Required Route Management 1 year Required Location Bhiwandi Maharashtra Preferred Work Location In person