▷ Urgent Search Lead Payment Systems Analyst

At Johnson Johnson we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are smarter and less invasive and solutions are personal Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity Learn more at https www jnj com Job Function R D Operations Job Sub Function Clinical Medical Operations Job Category Professional All Job Posting Locations Bangalore Karnataka India Hyderabad Andhra Pradesh India Mumbai India Position Summary Responsible for the regional management of the payment system template development and population process as it relates to clinical trial payments The regional lead will assist with training of staff facilitating clear and concise communications and assist with the resolution of contracting payment and study related issues pertaining to the use of the payment system In addition the regional lead will provide project management and oversight to internal and external stakeholders as required and provide cross functional support to ensure proper study setup and payment execution in the payment system Principal Responsibilities 1 Attend weekly support meetings with Data Management Pricing Payments Integrated Data 2 Services Business Support Team and other business partners as needed to ensure proper study setup and cross functional alignment for integrated payments 3 Facilitate the collection of data to provide metrics on a designated basis to management 4 Work proactively to improve processes and establish refinements that reduce cycle time create savings and improve efficiency 5 Provide specialized support to CCS and study team colleagues with complex payment system issue resolution and or guidance as needed 6 Act as regional lead point of contact for payment system issues related to payments 7 Assist with UAT for new payment system enhancements 8 Collect fully executed agreements for all sites participating in each country and populate site specific payment system visit templates as applicable 9 Track and maintain status of issues study alignments and site-specific fully executed agreements in designated tracking system as applicable 10 Attend ad hoc meetings with CCS members and business partners to review and confirm current issues status of ongoing issues possible resolutions and on-going efforts required for issue resolution 11 Serve as a key liaison with management on staff performance and development Facilitate clear and consistent communications between management and other team members Identify and implement process improvements Drive accountability and results 12 Onboard and train new staff and meet regularly with team members to ensure studies are properly supported and identify issues and potential solutions Assist in resolution of study site related concerns Mentor and guide teams on processes and procedures 13 May include people management responsibility including performance and development 14 Exemplary customer focus with vision to drive solutions 15 This is not an exhaustive comprehensive listing of job functions Other duties may be performed as assigned Education and Experience Requirements Bachelor s degree in business life sciences or related field is preferred Bachelor s degree and or equivalent 5 years experience and or equivalent competencies in pharmaceutical clinical research industry Must have a working knowledge of the clinical development process with at least 3 years of payments pricing budgeting contracting related experience Excellent communication skills both oral and written Familiarity with healthcare compliance and other relevant guidance HIPAA FCPA Safe Harbor etc Ability to work effectively in cross functional teams and various levels of the organization Strong analytical and problem resolution skills Working knowledge of PCs MS Office suite at a minimum and database management Must demonstrate ability to work in a fast-paced environment and to work independently Experience working with Medidata CTMS and Medidata RAVE is strongly preferred Previous experience working in virtual teams is preferred Previous people management experience preferred Other Language Requirement Fluency in English Travel Percentage 5 - 10