Analyst - Sales Support Coordination

Beckman Coulter Life Sciences mission is to empower those seeking answers to lifes most important scientific and healthcare questions With a legacy spanning 80 years we have long been a trusted partner to our customers who are working to transform science and healthcare with the next groundbreaking discovery As part of our team of more than 2 900 associates across 130 countries youll help drive our vision of accelerating answers and our commitment to excellence Beckman Coulter Life Sciences is proud to work alongside a community of nine fellow Danaher Life Sciences companies Together were pioneering the future of science and medicine developing products that enable researchers in the fight to save lives Beckman Coulter Life Sciences Bangalore and Marseille are centers of excellence in Development Manufacturing and Process for in vitro diagnostic and research use only products in the domain of Immunology We are looking for Analyst - Sales Support Coordination for the Custom Business of Beckman Coulter Life Sciences The custom business is a service provided to end user customer to offer products not existing in the catalog Your mission will be to ensure the management of customer requests and orders for different types of products used for the Flow cytometry You will be directly reporting to Manager Engineering Manufacturing - Reagents Other Consumables Here is a comprehensive job description for this role Sales Support xc2 xb7 Assist the sales team in preparing and organizing sales-related documents including proposals contracts etc xc2 xb7 Proceed with the proper registration of different sales requests and contracts in the tool used for it Sales Force SFDC Excel SharePoint xc2 xb7 Coordinate with various internal departments to ensure timely delivery of products or services to customers xc2 xb7 Follow customer orders in accordance with the processes in place by respecting the characteristics of each product and the deadlines committed to the customers xc2 xb7 Maintain accurate and up-to-date customer and sales information in sales force excel SharePoint Operations xc2 xb7 Work closely with the operations team to ensure efficient and effective execution of operational processes xc2 xb7 Coordinate with production logistics and supply chain teams to ensure timely delivery of products or services xc2 xb7 Monitor inventory levels and collaborate with relevant teams to maintain optimal stock levels xc2 xb7 Conduct regular analysis of operational data to identify areas for improvement and cost-saving opportunities xc2 xb7 Collaborate with cross-functional teams to address operational challenges and implement solutions xc2 xb7 Handle specific projects to improve current processes propose new customer offersCommunication and Coordination xc2 xb7 Facilitate effective communication and coordination between the sales operations and other relevant teams by leading DIVE calls xc2 xb7 Act as a liaison between the sales team and operations team to ensure smooth information flow and seamless execution of processes xc2 xb7 Communicate any changes in orders to sales and marketing teams xc2 xb7 Handle urgent customer order with sales and key operations leaders with leadership xc2 xb7 Respond to questions encountered daily in the course of the service s activities with planning teams design teams manufacturing teams logistic teams or sales teams To meet the expectations of the position the desired knowledge previous experiences are xc2 xb7 Bachelor Masters in any stream with 6 years of experience xc2 xb7 Knowledge in science biochemistry and immunology would be added advantages xc2 xb7 Curiosity adaptability dynamic leadership xc2 xb7 Prior experience in sales coordination or sales support roles preferably with exposure to operations xc2 xb7 Ability to understand complex processes and to proactively work and manage diverse team and environment xc2 xb7 Communication skills xc2 xb7 Ability to work independently and leadership quality are essential xc2 xb7 Attentive to details and rigorous xc2 xb7 Common Fluent English mandatory to communicate with international sales and manufacturing sites At Danaher we bring together science technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond For more information visit At Danaher we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes