High Salary: Technical Support Engineer
1 week ago
Job Description Key Responsibilities: - Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware. - Utilize API knowledge to address technical inquiries and challenges. - Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner. - Maintain accurate and up-to-date technical documentation for internal use and customer reference. - Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement. - Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests. - Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions. Requirements: - Minimum 4 year of experience in offshore voice and chat technical support. - Solid understanding of basicsoftware/hardware troubleshootingand API concepts. - Proficient in using support tools such asSalesforce, Jira, and Zoom. - Strong communicationand interpersonal skills with a customer-focused approach. - Excellent analytical and problem-solving skills. - Strong adaptability and a willingness to learn new technologies. - Ability to work permanentnight shifts.
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Technical Support Engineering
3 weeks ago
India Microsoft Full timeWith more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring...
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▷ (High Salary) L1 Technical Support Engineer
2 weeks ago
Bengaluru, India DDN Full timeJob Description DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of...
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High Salary: Technical Support Engineer L2
3 weeks ago
India Twilio Full timeWho we areAt Twilio we re shaping the future of communications all from the comfort of our homes We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences Our dedication to and strong culture of connection and global inclusion means that no matter your location you re part of a vibrant...
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L1 Technical Support Engineer
2 weeks ago
Bengaluru, India DDN Full timeJob Description This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare...
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High Salary! Technical Support Specialist
3 weeks ago
Bengaluru, India Samsara Full timeJob Description Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of...
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(High Salary) L2 Support Engineer
1 day ago
India Insight Global Full timeJob Description Required Skills & Experience - 3-7+ years of experience providing L2 Incident Support - Experience supporting apps with the following tech stack: Spring boot, Microservices, Java - Experience supporting SQL databases - Experience in L2 IT support, including hardware/software troubleshooting, check logs, system monitoring, patch deployment,...
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Technical Support Engineer
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJOB TITLE: Technical Support EngineerJOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain.QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics)CERTIFICATIONS: ITILEXPERIENCE: 3-5 years of experience in MonitoringREPORTING TO: SDM - NOCRESPONSIBILITIES (INCLUDES ALL TASKS):Good understanding and experience of...
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Technical Support Engineer
2 days ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full timeJOB TITLE: Technical Support Engg LOCATION Indore, India JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL foundation EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): Good...
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▷ High Salary: Technical Support Engineer
1 week ago
Remote, India Atlassian Full timeJob Description Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. The Support Engineer - Frontline (Cloud APAC)...
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▷ High Salary: Export Sales Support Engineer
3 weeks ago
Vadodara, India Hitachi Energy Full timeJob Description Business Information Hitachi Energy is currently looking for an Export Sales Support Engineer for the High Voltage Business to join their team in Maneja Vadodara Gujarat , India. This team seeks a skilled and motivated individual. Hitachi Energy is a leader in high-voltage technology, offering a wide range of high-voltage products up to...