Senior Manager Knowledge Management Product Owner

Some careers have more impact than others If you re looking for a career where you can make a real impression join HSBC and discover how valued you ll be HSBC is one of the largest banking and financial services organisations in the world with operations in 62 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our team in the role of Senior Manager Knowledge Management Product Owner Business Global Payments Solutions Principal responsibilities The GPS knowledge management product Owner lead is a key role within the Global GPS Service team responsible for supporting and executing the strategy around AI knowledge data and governance to help manage underlying data store build and mature the knowledge repository The role will report to the GPS Service Lead for New Economy on service led projects and initiatives This individual will serve as a dedicated GPS Service Product Owner to support development execution and commercialization of the GPS Service Roadmap working closely with the service lead Support strategy around Client Services and AI Knowledge management governance knowledge enrichment collaborating with teams in CMB leading to effective delivery Support the identification development and delivery of AI-powered solutions tailored to service needs-ranging from intelligent automation to agentic AI use cases with a service perspective Collaborate and enable quick turn around on new POCs from a data perspective to dive the overall delivery This could be services or product Manage content relating to AI Data in the knowledge management space and develop a framework for information evergreening Support execution and commercialization of the GPS Service Knowledge Management and Roadmap Qualifications Excellent data analytical skills Good in business analysis and data management Experience in knowledge and data management and must have set governance and strategy around that Experience in automation with data solutions will be an added advantage Practical experience of major business transformation with global project management experience successfully executing large-scale complex global regional change initiatives Candidates familiar with projects relating to discriminative generative AI and Data is an added advantage A global and innovative mindset with strong communications organizational decision-making lateral thinking analytical and interpersonal skills with an attitude of getting things done Collaborative and inclusive ability to work well with others to leverage resources available to achieve goals Excellent organizational time management and planning skills to cope with multiple large-scale responsibilities Proven ability to formulate disseminate and implement and drive strategic initiatives across the Service organization knowledge of global and regional country regulatory landscape and ability to assess the impact of proposed changes in line with risk aspects and regulatory rules is a plus Proven ability in working across multi-disciplinary and culturally diverse work environments Highly motivated self-driven to ensure successful delivery of complex transformational initiatives You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc We consider all applications based on merit and suitability to the role Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued By HSBC Electronic Data Processing India Private LTD