Customer Service

Responsibilities Key DeliverablesProviding inputs to the product development team during proto- stage to improve Serviceability and Maintainability DFS Ensuring System Readiness for Parts before seeding Launch of new Products Creating Service kits Child parts nos Define preliminary inventory norms for Warehouse and Dealerships Develop and Update...

**Profile - Customer Service** **Qualification - 12 th + Experience in customer service/ Graduate Freshers** **Excellent communication skill in English.** **Location - Noida** **Must be comfortable with US Shift( Night Shift)** **One way cab facility provided.** **Immediate joiner required.** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...

Cash Management - Accounting of Cash and Banking the Cash File despatch as per timelines PRDD NACH Rejected Cash collections to be less than 10 of billing Disbursement Management XMS upload and query resolution FTR to be achieved as per matrix Repayment reminder call for Retail customers On-time closure of DCS summary and maintenance of Key Management...

Director of Support Services POSITION DETAILS Working Hours 5 00pm IST - 3 00am IST 9 hours shifts 5 days a week Team Management Breakdown 65 Team Management Development 30 Reporting Administration 5 Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical...

Outbound calls - To explain our products and services to customers - Resolving queries and issues related to the universities and courses. - Proficient in both verbal and written communication skills. - Capable of efficiently managing multiple critical tasks. - Strong communication abilities, with prior experience in customer care within any service-oriented...

To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution. **Job Types**: Full-time, Fresher Pay: ₹8,086.00 - ₹18,000.00 per month **Benefits**: - Cell phone...

Outbound calls - To explain our products and services to customers - Resolving queries and issues related to the universities and courses. - Proficient in both verbal and written communication skills. - Capable of efficiently managing multiple critical tasks. - Strong communication abilities, with prior experience in customer care within any service-oriented...

Outbound calls - To explain our products and services to customers - Resolving queries and issues related to the universities and courses. - Proficient in both verbal and written communication skills. - Capable of efficiently managing multiple critical tasks. - Strong communication abilities, with prior experience in customer care within any service-oriented...

**Role & responsibilities** - **Product Knowledge**: Stay updated on the latest trends in overseas education, including changes in admission requirements, visa processes, and educational programs. - **Customer Relationship Management**:Maintain and update records of all interactions with clients in the CRM system, ensuring that follow-ups are conducted, and...

Lead Service OperationsThis leadership role oversees the end-to-end service delivery process, ensuring adherence to company standards, policies, and Service Level Agreements (SLAs).Manage multiple service centers, workshops, or field service teams to optimize resource allocation.Service Quality MetricsImplement and monitor service quality metrics for...