International Blended Process @Work from Office @jaipur

3 weeks ago


Jaipur, Rajasthan, India Teleperformance Global Services Private Limited Full time
Job Description

Roles and Responsibilities

- Provide customer support through various channels such as email, chat, and non-voice processes.
- Handle international customer inquiries with a focus on blended process (email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

- 0-3 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (email, chat).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- Proficiency in International Chat Process and Non-Voice Process is essential.
- Graduation Must
- Fresher's/Experienced
- NO PERSUING CANDIDATES WILL BE ENTERTAINED
- Immediate Joiner

Job Details

- 5 days working
- Any 2 days Week off
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary -27000 /- / in-hand - 24,000 + 2500 PLI
- Location- Jaipur
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