Sales Support Specialist

Sales Support Specialist You care about making a positive impact in the world You understand greatness requires thinking differently An inclusive and accepting work environment is important to you A job at IKEA is so much more than home furnishings Together we work to make a better everyday life for the many It s the perfect fit if you want to contribute grow and share Join the team and start a better life for yourself Location Bengaluru Employment type Full Time Permanent Department Sales Commercial Deadline 2025-07-24 Mobility support Domestic You already applied for this job Candidate profile title Who you are Candidate profile text - Default language As a person you are passionate about people business IKEA s purpose and continuously driving better performance You are energized by increasing customer value driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people For this role we believe you have Formal qualifications in Sales Business Management or equivalent Minimum 5 years of experience of working with sales operations Experience in driving output within set scope and following up results Broad knowledge of IKEA tools processes and cycles Good knowledge of operational plans and goals as well as follow up on KPIs Strong analytical skills with ability to prioritise and make decisions with speed and simplicity Experience with building analytical insights using Microsoft Excel and or Power BI Strong interpersonal skills with the ability to build trustful relationships Broad knowledge of how consumer acts feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points Broad knowledge about the local market environment expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs Broad knowledge of how to optimise the customer experience across physical and digital touchpoints and content to increase the likelihood that customer visits convert to sales Key responsibilities title Your responsibilities Key responsibilities text To support the Sales function in gaining insight of sales performance as well as planning and coordinating sales activities to enable for extraordinary growth Coordinate setting prices and supply forecasting across the Home Furnishing Business area together with the Sales Performance Leader Ensure pricing and supply forecasting support achieving the target financial frame Perform selling administrative tasks including range dimensioning activity-related administration range management proof reading e g of commercial communication updating sales steering tools reporting and sales monitoring in order to support Business Leaders Support Sales Performance Leader to monitor sales and gross margin performance identify deviations and activate the business via Business Leaders Prepare and effectively communicate sales and margin reporting with clear insights and alert on trends and risks Act as a member of the Selling team and proactively contribute to Selling plan output in order to deliver to the common objectives and goals Actively cooperate with all key stakeholders within commercial and beyond to secure integration common focus and to maximize impact for example Digital CFF Customer Fulfilment Communications Sustainability BNOF Business Navigation Operations Finance People Culture Contribute to the integrated multichannel executions output of the selling function in order to contribute to the business goals Measure performance of output in sales activities to maximize efficiency and effectiveness and to ensure performance excellence throughout the year Be an active player in driving an open and sharing climate be a role model of the IKEA values Team vision title Together as a team Team vision text We deliver sustainable extraordinary growth by creating a new unique inspiring and convenient meeting with the customers We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement We are an equal opportunity employer At IKEA we value diverse backgrounds perspectives and skills We are committed to providing coworkers with a work environment free of discrimination and harassment We encourage individualism and invite you to come join our team and be yourself with us We are an Equal Employment Opportunity employer and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristic protected by law All employment decisions are based on qualifications merit and business need Why you will love us From the deep forests in Sweden we have spread our culture and values around the world At the heart of our offer are our beautiful home-furnishing products and solutions made with care for our planet reaching millions of customers At the heart of our business are our wonderful co-workers representing diversity in all dimensions and passionate for life at home We all contribute with our uniqueness and we want to grow and develop together Our vision to create a better everyday life for the many people inspires and guides us in everything we do This is IKEA What we all have in common Living our values Being your unique self while respecting and including others A passion for home furnishing Performing delivering while learning developing Having fun