Customer Support Specialist
16 hours ago
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities To be successful in this role you should be an excellent communicator whos able to earn our clients trust You should also be familiar with help desk software Ultimately you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures Responsibilities Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions for example by testing different scenarios or impersonating users Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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Customer Support Specialist
3 days ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
3 days ago
bangalore, India Servify Full timePosition Summary:We are seeking a German Speaking Specialist with 1–3 years of experience in voice-based customer support to join our dynamic Contact Centre team. The ideal candidate will possess strong communication skills in both German (B2 level or higher) and English, with a demonstrated ability to manage customer interactions across voice, email, and...
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Customer Support
2 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...
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Customer Support Specialist
2 weeks ago
Pune, Bengaluru / Bangalore, Chennai, India beBeeKnowledge Full time ₹ 1,50,000 - ₹ 28,00,000Customer Support SpecialistWe are seeking a skilled and experienced Customer Support Specialist to join our team. As a key member of our customer-facing team, you will play a vital role in providing exceptional support to our clients.Job Description:This role involves working closely with internal stakeholders to resolve complex technical issues.You will be...
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Customer Support Specialist
2 weeks ago
Delhi NCR, Bengaluru / Bangalore, Mumbai, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000Job Role: We are seeking a skilled Customer Support Specialist.As a Customer Support Specialist, you will play a vital role in delivering exceptional customer experiences. This is an excellent opportunity for those who thrive in a fast-paced environment and enjoy working with people.Key Responsibilities:Providing top-notch customer service via phone, email,...
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Customer Support Specialist
4 days ago
Bangalore, India Skill Veda Full time € 6,666Job Role: Customer Support Specialist Location: Bengaluru Compensation: 5.5-7LPA (Including PF and PGDM monthly fees of INR 6,666) Shift timings: Rotational Shifts Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication ...
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Customer Support Specialist
3 days ago
Bangalore, India Skill Veda Full timeJob Role: Customer Support Specialist Location: Bengaluru Compensation: 5.5-7LPA (Including PF and PGDM monthly fees of INR 6,666) Shift timings: Rotational Shifts Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication ...
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Customer Support Specialist
3 days ago
bangalore, India Skill Veda Full timeJob Role: Customer Support SpecialistLocation: BengaluruCompensation: 5.5-7LPA (Including PF and PGDM monthly fees of INR 6,666)Shift timings: Rotational ShiftsEligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken and written English communication• You will be doing PGDM...
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Specialist Support Officer
4 days ago
Bangalore, India Vinebrook Technology Full timeOverview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range...
