Customer Support Specialist
3 weeks ago
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities To be successful in this role you should be an excellent communicator whos able to earn our clients trust You should also be familiar with help desk software Ultimately you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures Responsibilities Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions for example by testing different scenarios or impersonating users Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma
-
Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
-
Customer support specialist
2 weeks ago
Bangalore, India HappyLocate Full timeCompany Description Happy Locate, established in 2016, simplifies employee relocations with advanced technology and customized solutions. Operating across 16,000+ pin codes, we offer services such as house shifting, pet relocation, office moves, and house search assistance. Our solutions efficiently manage the entire relocation process, ensuring customer...
-
Customer Support Specialist
2 weeks ago
Bangalore, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations with advanced technology and customized solutions. Operating across 16,000+ pin codes, we offer services such as house shifting, pet relocation, office moves, and house search assistance. Our solutions efficiently manage the entire relocation process, ensuring customer...
-
Customer Support Specialist
2 weeks ago
Bangalore, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations with advanced technology and customized solutions. Operating across 16,000+ pin codes, we offer services such as house shifting, pet relocation, office moves, and house search assistance. Our solutions efficiently manage the entire relocation process, ensuring customer...
-
Customer Support Specialist
1 week ago
Bangalore, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations with advanced technology and customized solutions. Operating across 16,000+ pin codes, we offer services such as house shifting, pet relocation, office moves, and house search assistance. Our solutions efficiently manage the entire relocation process, ensuring customer...
-
Customer Support Specialist
6 days ago
bangalore, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Customer Support Specialist
16 hours ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
15h Left! Customer Support Specialist I
3 weeks ago
Bangalore, Karnataka, India EagleView Technologies Full timeAbout UsEagleViewxc2xae is a leading provider of aerial imagery property insights and software that transforms the way people work We hold over 300 patents and own an extensive geospatial data and imagery library encompassing 94 percent of the US population Our company provides the most accurate data enabling customers in the government construction ...
-
Customer Support Specialist
1 week ago
bangalore, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
Customer Support Specialist
6 days ago
bangalore, India RKB Web Technologies Full timeWe’re looking for a Customer Support Specialist to provide email and chat support for merchants using our Shopify SEO app. The role involves troubleshooting customer issues, guiding merchants on app features and Shopify settings, and ensuring that every interaction is clear, friendly, and professional.You will also collaborate with developers to escalate...
