L3 Support Specialist

Company DescriptionAbout Eurofins Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and the environment safer healthier and more sustainable From the food you eat to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate Eurofins is a global leader in food environmental pharmaceutical and cosmetic product testing and in agroscience CRO services It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies In over just 30 years Eurofins has grown from one laboratory in Nantes France to 58 000 staff across a network of over 1 000 independent companies in 54 countries operating 900 laboratories Performing over 450 million tests every year Eurofins offers a portfolio of over 200 000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialised clinical diagnostics testing Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997 In FY 2021 Eurofins achieved a record revenue of over EUR 6 7 billion Eurofins IT Solutions India Pvt Ltd EITSI is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs The code shipped out of EITSI impacts the global network of Eurofins labs and services The primary focus at EITSI is to develop the next generation LIMS Lab Information Management system Customer portals e-commerce solutions ERP CRM system Mobile Apps other B2B platforms for various Eurofins Laboratories and businesses Young and dynamic we have a rich culture and we offer fulfilling careers Eurofins IT Solutions Bengaluru Karnataka IndiaWith 36 facilities worldwide Eurofins BioPharma Product Testing BPT is the largest network of bio pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world s largest pharmaceutical biopharmaceutical and medical device companies Behind the scenes BPT is enabled by global engineering teams working on next-generation applications and Laboratory Information Management Systems LIMS These are sophisticated computer programs that will be used by our scientists engineers and technicians to document research experiments and procedures performed in our international network of laboratories This role reports to a Manager Required Experience and SkillsExperince 5 Years to 8 Years L3 support specialists are experts who handle complex technical issues conduct root cause analysis and provide solutions often acting as subject matter experts They support L1 L2 teams manage incidents problems and execute non-standard changes ensuring smooth and reliable IT operations L3 specialists require a strong understanding of IT infrastructure systems and applications on Azure platform L3 specialists tackle complex issues that L1 and L2 teams cannot resolve requiring in-depth technical knowledge and problem-solving skills QualificationsBachelors in Engineering Computer Science or equivalent