Technical Lead

Job Description Role - Technical Lead Location - Benguluru, Karnataka. Joins us at PharmEasy: Launched in 2015, PharmEasy is a consumer healthcare super app. Started with the sole purpose of making healthcare accessible and affordable to all, PharmEasy today is India's leading and most trusted online healthcare aggregator in the country. We provide on-demand, home-delivered access to a wide range of prescription pharmaceuticals, diagnostic test services, OTC pharmaceuticals, and other consumer healthcare products, thereby serving your healthcare needs. Through our services, we ensure access to the best and most genuine health products, with the highest savings in the shortest time. Today, we deliver medicines in 1000+ cities in India, covering 19000+ pin codes. We offer diagnostic test services across Mumbai (including Thane, Navi Mumbai, Kalyan & Dombivli), Delhi (with Noida, Gurgaon, Faridabad & Ghaziabad), Chennai, Pune, Ahmedabad, Gandhi Nagar, Surat, Vadodara, Lucknow, Kolkata, Hyderabad, Bengaluru, and Jaipur. Responsibilities Research, design, architect, and build highly reliable, available, and scalable solutions capable of handling millions of api calls across distributed systems. Lead the technical design and implementation of complex systems, applying advanced design patterns and architectural best practices. Adopt ai to deliver customer-facing, cost-effective solutions, improving NPS. Own large technical deliverables and maintain end-to-end accountability for the functional services your team delivers. Drive the technical roadmap in collaboration with product and business teams, ensuring alignment with organizational goals. Break down ambiguous projects into actionable tasks and multiple sprints, providing accurate delivery estimates and clear technical direction. Lead by example; mentor, coach, and guide team members on structured problem-solving, development best practices, and career growth. Platformize components as libraries, utilities, and services to promote reuse and standardization across teams. Monitor operational metrics, establish slas for system performance, and proactively address reliability and scalability concerns. Coordinate incident response and lead root cause analysis for production issues, driving continuous improvement. Implement and enforce code quality standards, review processes, and technical documentation practices. Conceptualize and develop prototypes quickly to validate technical approaches and de-risk solutions. Collaborate across functions and teams to design and implement end- to-end solutions. Proactively identify and mitigate technical risks, limitations, and bottlenecks. Requirements B.Tech or mtech in computer science or a related technical discipline. Expertise in at least one technology stack (java, python, node.js, golang), with proficiency in multiple languages/frameworks. Experience architecting and building complex, scalable solutions and managing multi-system interactions. Strong object-oriented design skills with a deep understanding of design patterns, rest, distributed systems, and asynchronous communication. Can play the role of ai engineer, evaluate multiple possibilities, and identify the best models for the job at hand. Experience in adopting ai in the sdlc process. Proven ability to build reusable code libraries, frameworks, and platform components. Track record of building and delivering mission-critical, 24x7 production systems. Strong knowledge of non-functional requirements (scalability, security, performance, reliability). Experience monitoring and optimizing system performance metrics. Ability to break down complex requirements into actionable tasks with accurate estimates. Excellent communication skills, with the ability to write comprehensive technical documentation and present to stakeholders. Experience leading multi-engineer projects, mentoring junior team members, and influencing cross-team technical decisions. Proficiency with agile methodologies (scrum), tdd, and CI/CD pipelines. Demonstrated ability to balance technical excellence with business priorities. Strong problem-solving skills with a data-driven approach to decision-making.