ServiceNow Developer HAM/SAM

6 days ago

Delhi Delhi NCR, India Cloudxtreme Technologies Private Limited Full time

Job Description Key Responsibilities: - Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements. - Creation/implementation/modification of ServiceNow SAM/HAM/others components. - Maintain technical documentation and assist/participate in QA and user training activities. - Understanding of the project delivery lifecycle and processes and their implementation. - Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc. - Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration. - Customize and configure ServiceNow SAM Pro to meet specific organizational needs. - Work closely with stakeholders to gather requirements and translate them into technical solutions. - Develop and implement publisher-specific packs and plugins as needed for software management. - Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro. - Manage and oversee the entitlement upload process for in-scope software publishers. - Perform regular reconciliation of deployment details received from integration sources. - Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations. - Create and maintain documentation, including technical specifications and user guides. - Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process. - Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers. - Having a strong focus on code quality and reusability - Creation/implementation/modification of ServiceNow SAM/HAM/others components. - Maintain technical documentation and assist/participate in QA and user training activities. - Understanding of the project delivery lifecycle and processes and their implementation. - Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc. - Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration. - Customize and configure ServiceNow SAM Pro to meet specific organizational needs. - Work closely with stakeholders to gather requirements and translate them into technical solutions. - Develop and implement publisher-specific packs and plugins as needed for software management. - Collaborate with cross-functional teams to integrate SaaS applications withServiceNow SAM Pro. - Manage and oversee the entitlement upload process for in-scope software publishers. - Perform regular reconciliation of deployment details received from integration sources. - Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations. - Create and maintain documentation, including technical specifications and user guides. - Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process. - Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers. - Having a strong focus on code quality and reusability

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