Client Associate

3 weeks ago

Pune, Maharashtra, India TopSource Worldwide Full time
Job Description

About Us

TopSource Worldwide is a global team with deep local expertise. We operate in 100+ countries, helping businesses of all sizes streamline their payroll, Employer of Record (EOR), and accounting operations. Our mission is simple: to empower growing companies with enterprise-grade solutions that are easy to deploy, scalable, and cost-effective. What sets us apart A high-touch, consultative approach built on trust, transparency, and consistency. Internally, we champion a no-blame culture and people-first leadership - because we believe business success starts with a thriving team.

Overview of the Role

Were looking for a Client Associate (General Ledger & Reporting) to join our Pune office. In this role, youll be the link between our clients and our delivery teams, ensuring accounting excellence, smooth process transitions, and exceptional client experience across multiple time zones.

What Youll Do

Core Accounting & Reporting

- Manage book-keeping, reconciliations, and finalization of accounts
- Prepare and report on General Ledger activities, including P&L and Balance Sheet
- Ensure all work meets SLA and compliance requirements for both business and client

Client Relationship Management

- Act as the primary contact for clients managing weekly, monthly, and quarterly service calls
- Develop and maintain strong, trust-based relationships with clients and their consultants/auditors
- Respond promptly to escalations, resolve issues, and implement preventative measures

Operational Excellence

- Lead or support process transitions for new and existing clients
- Maintain and update SOPs to reflect best practices and new ways of working
- Support process improvements, system utilisation, and productivity initiatives
- Ensure accurate billing, prevent revenue leakage, and support receivables collection

Collaboration & Leadership

- Coordinate closely with internal teams: Client Success, Finance, Sales, HR, Recruitment, IT, and Service Line Leaders
- Coach and train colleagues, especially on complex matters
- Provide input for service, system, and efficiency improvements
- Support pre-sales and sales activities when required

Project & Compliance Management

- Oversee quality, project timelines, and deliverables for client accounts
- Ensure compliance incidents are reported and resolved correctly
- Manage change implementation and ensure colleagues are trained accordingly

You Should Apply If

- You have 56 years experience (including 2+ years handling similar duties)
- You hold a B.Com, Inter CA/CMA/CWA, or M.Com
- You have experience in end-to-end accounting processes, month-end finalisation, and advanced Excel
- Youve worked with international clients and are proficient in accounting software
- You bring experience from BPO/KPO/ITES/Accounting industries or subsidiaries of foreign holding companies (preferred)
- Youre self-motivated, detail-oriented, and able to work independently or as part of a team
- You excel at multi-tasking, thrive under pressure, and have excellent written & verbal communication skills
- You have the integrity, discipline, and enthusiasm to consistently deliver results

Role Details

- Location: Pune, India
- Type: Permanent, Full-time
- Shift: As per client time zones (UK Summer: 12:30 PM9:00 PM IST, UK Winter: 1:30 PM10:00 PM IST, India: 10:30 PM7:00 PM IST, US: 7:00 PM4:00 AM IST)
- Benefits: Competitive salary, medical & accident insurance (post-probation), supportive leadership, continuous learning & development

  • Client Associate

    3 weeks ago

    Pune, Maharashtra, India TopSource Worldwide Full time

    About UsTopSource Worldwide is a global team with deep local expertise. We operate in 100+ countries, helping businesses of all sizes streamline their payroll, Employer of Record (EOR), and accounting operations. Our mission is simple: to empower growing companies with enterprise-grade solutions that are easy to deploy, scalable, and cost-effective. What...

  • Associate, Client Service II

    2 days ago

    Pune, Maharashtra, India BNY External Career Site Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Associate, Client Service IIAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to...

  • Associate, Client Solutions Specialist

    2 days ago

    Pune, Maharashtra, India beBeeClient Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to join our team as an Associate, Client Processing. This role is located in Pune and offers a unique opportunity to make a meaningful impact in the field of client processing.Performs routine and non-routine client service and transactional support functions, interacting with other...

  • Associate, Client Processing Representative I

    4 days ago

    Pune, Maharashtra, India BNY External Career Site Full time US$ 60,000 - US$ 1,20,000 per year

    Associate, Client Processing Representative IAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough...

  • Senior Associate, Market/Client Risk Management

    3 days ago

    Pune, Maharashtra, India BNY External Career Site Full time US$ 90,000 - US$ 1,20,000 per year

    Senior Associate, Market/Client Risk ManagementAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough...

  • Associate - BFS

    3 weeks ago

    Pune, Maharashtra, India Nexdigm Skp Full time

    Job DescriptionThe Associate - BFS role is designed for individuals looking to start their career in the banking and financial services sector. This position involves supporting senior team members in delivering high-quality financial analysis and strategic recommendations to our clients.Responsibilities- Assist in financial analysis and reporting for BFS...

  • Client Support Specialist

    4 days ago

    Pune, Maharashtra, India beBeeProjectManagement Full time US$ 80,000 - US$ 1,10,000

    We connect financial institutions and consumers to one another millions of times a day.Job TitleSr Associate, Client Support SpecialistMain ResponsibilitiesAct as primary contact for clients and internal teams.Takes projects from original concept through final implementation working with resources and customers.Provide continuous project feedback and updates...

  • Associate Advocate

    2 weeks ago

    Pune, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS Providing legal advice and support on a wide range of legal activitiesIndependently Structuring/ Drafting/Vetting/ Negotiating all types of documents relating to Real Estate.Ensure legal Due Diligence during land/property acquisition in particular Title investigation & Local legislation. Inspection of title documents of the property inclusive of...

  • Private Wealth Support Associate

    4 weeks ago

    Pune, Maharashtra, India AllianceBernstein Full time

    Job DescriptionSupport AssociateCompany DescriptionAs a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major...

  • Cash & Custody Operations (Client Services)

    1 day ago

    Pune, Maharashtra, India Mphasis Full time

    Job Opening: Associate – Cash & Custody Operations (Client Services) Location: (Insert Location) Industry: Financial Services / Wealth & Custody Management We're looking for a detail-oriented and client-focused professional to join our Cash & Custody Operations team. This role is ideal for someone with a strong understanding of financial...