(Only 24h Left) Guest Service Associate

4 weeks ago

Hyderabad India Novotel Hotels Full time

Job Description

Company Description

Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).

GENERAL INFORMATION

Address Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108

Telephone number: +91 (0) 40 6625 0000

Website: https://all.accor.com/hotel/6687/index.en.shtml

Job Description

Primary Responsibilities

- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
- Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
- Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

People Management

- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Provide high level of service standards.

Operational Management

- Inspect room linens before placing in rooms and return below standard pieces to the respective person in Housekeeping.
- Ensure to report to work on time and according to posted schedule.
- Ensure to daily change soiled linens on beds and remake beds.
- Strictly follow the lost and found procedures.
- Ensure floor pantries and corridors & fire exits are as per the standards.
- Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards.
- No articles should ever be removed from occupied rooms. Absolute respect for guests property should always be exercised.

Qualifications

Knowledge and Experience

- Diploma in Tourism / Hospitality Management
- Fresher or Minimum 6 months to 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies

- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

  • Only 24h Left: Graphic Designer in Ahmedabad

    2 weeks ago

    Ahmedabad, India Left of Centre Marketing Full time

    Job Description Key Responsibilities - Collaborate with the team to ensure consistency of designs across various media outlets - Create compelling and effective logos, designs, print, and digital media - Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends About Company: Left Of Centre...

  • Guest Service Associate

    2 days ago

    India Evolve Back Full time

    **Job role.** To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Evolve Back Resort Coorg - Siddapura. **a. Insures guest satisfaction by cleaning guest rooms daily according to operational policies and standards.** 1) Removes soiled bed and bath linens and replaces with clean linens as required 2)...

  • Guest Service Associate

    3 days ago

    Bhopal, India Marriott International Full time

    Job Description Company Description Marriott International, Inc., headquartered in Bethesda, Maryland, USA, boasts a portfolio of approximately 9,000 properties spanning more than 30 leading brands in 141 countries and territories. Founded in 1927, Marriott International is dedicated to hiring a diverse workforce and fostering an inclusive culture. As an...

  • Guest Service Associate

    2 weeks ago

    India EVOLVE BACK Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job role. To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Evolve Back Resort Coorg- Siddapura.a. Insures guest satisfaction by cleaning guest rooms daily according to operational policies and standards.1) Removes soiled bed and bath linens and replaces with clean linens as required2) Removes...

  • guest service associate

    6 days ago

    India EVOLVE BACK Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job role. To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Kuruba safari LodgeJob descriptiona. Insures guest satisfaction by cleaning guest rooms daily according to operational policies and standards.1) Removes soiled bed and bath linens and replaces with clean linens as required2) Removes...

  • Guest Services Associate

    2 weeks ago

    Hyderabad, Telangana, India The Quorum Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Position Title:Guest Service AssociateLocation:HyderabadReports To:F&B ManagerPosition Overview:The Guest Service Associate – F&B Service is responsible for delivering high-quality food and beverage service to members and guests at The Quorum. This role is focused on floor service, order taking, guest engagement, and ensuring that all dining interactions...

  • Guest Service Associates

    2 weeks ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest service, preferably in hotels or restaurants.Roles and ResponsibilityProvide exceptional customer service to guests, ensuring their needs are met and concerns are addressed...

  • Guest Service Associate

    1 week ago

    Hyderabad, Telangana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food and Beverage department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage guest complaints and resolve issues professionally.Provide exceptional customer...

  • Only 24h Left! Sales Associate

    4 weeks ago

    Jodhpur, India Reliance Retail Full time

    Job Description We at Reliance My JIO Stores are seeking a Sales Associate to join our dynamic team. This full-time position is open for freshers/experienced. As a Sales Associate, you will be responsible for supporting our sales operations and contributing to a superior shopping experience for our customers. The ideal candidate should have strong...

  • Guest Service Associate

    1 week ago

    Kondapur, Hyderabad, Telangana, India Skyla Hospitality Private Limited Full time

    _SKYLA is a technology-enabled hospitality brand, operating chain of premium service apartments & _Skyla is among the most favored hospitality brands headquartered in Hyderabad. Established in 2014, we manage six properties across two brands, catering to both extended stays and short-term rentals. With over 150 rooms providing a 4-star experience, we have...