Documentation Executive

Job Title Documentation Executive Study Abroad Company Medcity International Overseas Corporation Industry Study Abroad Job Location Kottayam Job Type Full Time On-site The Study Abroad Admissions and Visa Documentation Executive is responsible for guiding students through the admissions process to foreign universities and assisting them with visa documentation and application procedures The role requires thorough knowledge of international education systems excellent communication skills and attention to detail to ensure successful application and visa outcomes Key areas of responsibility Admission Documentation Assist students in preparing and submitting university applications including compiling necessary documentation transcripts SOPs LORs etc Communicate and follow up with students and if required with international universities and colleges to track application status and follow up on offers Maintain up-to-date knowledge of admissions timelines criteria and program offerings across countries such as the USA UK Canada Australia and Europe Documentation and Compliance Maintain detailed records of student applications communications and visa documentation Ensure confidentiality and compliance with data protection laws and institutional policies Prepare and submit periodic reports on student applications visa success rates and pipeline status Visa Processing Guide students through the student visa application process including documentation financial proof and interview preparation Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines Keep current with changes in visa regulations and immigration policies Customer Service and Relationship Management Build and maintain strong relationships with students and their families by providing accurate timely support Conduct informational sessions webinars and workshops on study abroad opportunities and visa processes Collaborate with internal departments university partners and external vendors e g translation agencies financial consultants Visa Targets Achieve or exceed daily weekly monthly and yearly targets by using effective techniques and strategies without any delay in application processing and documentation Having the best knowledge of all study abroad destinations programs eligibility requirements culture rules and regulations of various countries etc can help in achieving goals easily Calls Follow-ups Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships Record Keeping Report Prepare daily weekly monthly reports and update the sheet regularly Keep a record of information client data course details fee structure website information bookmarks etc for timely references Research Update Knowledge It is important to stay updated with the latest trends and challenges intakes opened closed new services and offers etc Learn about the study abroad industry competitors market business updates and strategies that fit better towards your goals Participation Support Participate in all major events hosted or initiated by the respective branch This can be related to a Webinar In-house Expo Seminar Delegate Meeting Training Session Discussions etc Team Branch Meetings Daily Weekly and Monthly meetings will be happening at regular intervals Always be prepared to discuss the status of the work plans and initiatives Qualifications and Skills Bachelor s degree preferably in Education International Relations or a related field 1-3 years of experience in study abroad counseling admissions or visa processing Knowledge of university application and visa procedures for major destinations US UK Canada Australia etc Excellent verbal and written communication skills Strong organizational and time-management abilities Proficiency in MS Office and CRM software Ability to multitask and handle pressure during peak admission seasons Expecting candidates who can join immediately if selected Work Location In person Kottayam Job Type Full-time Salary Based on Experience Interview Assessment Job Type Full-time Pay 15 000 00 - 35 000 00 per month Schedule Day shift Work Location In person Expected Start Date 23 06 2025