Product and Solution Trainer

Job Description

Overview

Lutron is looking for passionate and driven engineers to join their Global Service & Experience Center, at the Cyber City, Gurgaon, as Product and Solution Trainer. In this role, you will be the part of product and solution training team. Your contributions will help to maintain our market position as the world leader in smart lighting and shading systems. By working in a collaborative environment, you will be exposed to, and trained by, industry experts who will aid in your professional development.

Responsibilities

As a Product and Solution Trainer at Lutron, you will:

- Develop and Deliver Training: Create and conduct training sessions and training Content for Solution providers, Designers, Architects and Customer facing professionals.
- Products & system Demonstrations: Provide hands-on demonstrations and explain technical and functional details of Lutron Systems.
- Conduct Certification Programs: Design and administer certification programs for the Lutron Solution providers across the market segment (Residential, Commercial & Hospitality)
- Own the Customer Experience infrastructure and Customer walkthrough at Lutron Gurgaon Office.
- Technical Expertise: Be a technical expert on Lutron solutions across the product offering. Offer expert support and guidance to Internal and external stakeholders
- Update Training Offering: Regularly update training content to reflect new products, Solutions and industry standards.
- Feedback and Improvement: Gather feedback and enhance training materials based on participant input and industry trends.

Relationship Management with various internal and external stakeholders.

- Customer and Partner Relations: Build and maintain strong relationships with Customers, distributors, and Solution Providers.
- Sales Support: Assist the sales team with technical training and presentations to prospective clients.

Administration and Reporting

- Training Coordination: Schedule and coordinate training sessions, manage Training execution and track participant progress.
- Reporting: Prepare reports on training effectiveness and monitor industry trends for continuous improvement.
- Stay aligned to Lutron's culture and values

- Be passionate
- Be flexible and adaptable to changing markets
- Be an innovative thinker
- Be customer focused
- Be ethical

Qualifications

Does this sound interesting to you If it does, Lutron is looking for candidates with the following criteria:

- Engineering Degree: Electrical and/or Electronics Engineering with a minimum, cumulative GPA of 3 out of 5 or a minimum percentage of 60%
- 5-8 years of experience in Lighting control Solution or Architecture/Interior Design/Lighting Design.
- Excellent communication Skills with fluency in English,
- Ability to work in flexible hours or weekends on a need-basis, although overall working days would be 5 days per week.
- Open to travel (up to 70%) within Pan-India, Maldives, Sri Lanka and Overseas (Middle East & Southeast Asia)

Desired Skills

- Advanced knowledge of lighting design, control solutions, and automated shading systems
- Designing, delivering, and managing technical training and certification programs

Lutron Electronics position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.