Manager Information Systems

Job Description

Enterprise Architecture & Strategy

- Develop and maintain the enterprise architecture vision and strategy for Amgen's AGP system, ensuring alignment with business objectives.
- Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency.

Platform Reliability & Efficiency

- Foster platform reliability and efficiency through streamlined release management & execution.
- Establish a consistent DevOps & CI/CD framework.

Platform Customization & Configuration

- Accountable for designing and building customizations & configurations on the Platform as per business needs, including creating custom objects, fields, workflows, and SDKs.

Platform Integration

- Strategize Platform Integrations while adhering to consistent integration standards and patterns.
- Design integration workflows and build connectors.
- Centralize build & run processes for integrations.
- Implement a consistent DevOps model for integrations.

Risk Management & Platform Integrity

- Identify and mitigate architectural risks, ensuring the platform is scalable, secure, and resilient.
- Design platform architecture that can scale to meet growing business needs and performance demands.

Documentation & Standards

- Maintain comprehensive documentation of the platform architecture, including principles, standards, user guides, and models.
- Develop and maintain logical, physical, and conceptual data models to support business needs.
- Establish and enforce data standards, governance policies, and best practices.

Collaboration & Requirements

- Work with collaborators to gather and analyze requirements, ensuring that solutions meet both business and technical needs.
- Perform impact assessments, clearly define AS-IS and TO-BE states, and recommend platform upgrades in accordance with new Veeva features and functionalities.

What we expect of you

Basic Qualifications:

- Master's degree with 4 - 6 years of experience in Computer Science, IT, or a related field OR
- Bachelor's degree with 6 - 8 years of experience in Computer Science, IT, or a related field OR
- Diploma with 10 - 12 years of experience in Computer Science, IT, or a related field.
- Solid understanding of Veeva Vault MedComms and PromoMats and their applications.
- 6-8 years of Global Pharmaceutical experience.
- Solid understanding of pharmaceutical promotional materials business processes, like health agency submissions.
- Experienced in pharmaceutical promotional materials regulations and specifications.
- Experience in Team/People management.
- Experienced in GxP process.
- Experience with system integration and IT infrastructure.
- Experience working in agile methodology, including Product Teams and Product Development models.
- Proficiency in designing scalable, secure, and cost-effective solutions.

Preferred Qualifications:

- Strong solution design and problem-solving skills.
- Solid understanding of technology, function, or platform.
- Experience in developing differentiated and deliverable solutions.
- Ability to analyze client requirements and translate them into solutions.
- Knowledge of Platform and Data Governance.

Professional Certifications

- Veeva Vault Platform Administrator (mandatory).
- SAFe DevOps Practitioner (mandatory).
- SAFe for teams (preferred).

Soft Skills:

- Should be able to convert business requirements into technical requirements.
- Excellent critical-thinking and problem-solving skills.
- Strong communication and collaboration skills.
- Demonstrated awareness of how to function in a team setting.
- Demonstrated awareness of presentation skills.

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