Senior Manager Information Systems

Job Description

Roles & Responsibilities:

- Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
- Lead and be accountable for the Agile Product team supporting Clinical Trial Data & Analytics (CTDA) capabilities, ensuring alignment with business goals and objectives.
- Build and manage the product roadmap, driving robust prioritization and governance through PI planning in collaboration with business leadership.
- Oversee the management of Build and DevOps teams, ensuring smooth development, deployment, and operational support for CTDA capabilities.
- Design and implement robust data foundations, including new interfaces, workflows, and data models, to enable seamless integration of clinical systems and efficient clinical data reporting.
- Leverage innovative AI/ML and cloud technologies to address Clinical Operations needs and shape the vision for the R&D software ecosystem.
- Develop and mentor a high-performing team, champion diversity, and embed global ways of working within a local and international context.
- Serve as a SAFe coach, mentoring teams in Agile product delivery and fostering a Lean-Agile leadership culture.
- Maintain strategic relationships with leadership, providing regular updates on IS services, performance metrics, and unmet needs to keep collaborators informed and engaged.
- Lead impact assessments to evaluate changes to existing systems, proposing solutions to align with business needs and future opportunities.
- Collaborate with geographically dispersed teams to ensure alignment across global operations, driving operational excellence in a matrixed organization.
- Understand workflows, decision-making processes, and information needs of collaborators, contributing to defining business outcomes and technology solutions.
- Ensure rigorous testing, compliance, and successful deployment of integrations into production environments.
- Actively participate in leadership meetings, collaborating across functional groups to deliver high-quality results that meet organizational objectives.

What we expect of you

- We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

- Master's degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR
- Bachelor's degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR
- Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
- Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
- Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire
- Have strong business acumen. Can demonstrate deep understanding of industry, therapy and product

Preferred Qualifications:

- Experience in a leadership role within a pharmaceutical or technology organization
- Extensive experience in the software development lifecycle.
- Experience using and adoption of Scaled Agile Framework (SAFe)
- Ability to work effectively in a fast-paced, dynamic environment.
- Broad working knowledge of key IS domains and layers
- Familiarity with regulatory requirements for Clinical Trials (e.g. 21 CFR Part11, ICH )
- Proven expertise in managing product Total Cost of Ownership (TCO), budgets, and forecasts to align with organizational goals.
- Experience with AI/ML and cloud technologies to innovate, optimize processes, and enhance system integrations.
- Professional Certifications
- ITIL (preferred)
- Scaled Agile Framework (SAFe) for Teams (preferred)

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