Inside Sales Team Lead

2 days ago

Mumbai India TIGI HR Full time

Job Description

Job Title: Inside Sales Manager

***Experience from Education / Edtech industry is must.***

Responsibilities-

Sales Strategy & Planning

- Develop and execute effective sales strategies to achieve revenue goals and meet organizational targets.
- Collaborate with senior leadership to ensure sales objectives align with overall business priorities.
- Conduct in-depth market research to identify potential customer segments and growth opportunities.
- Establish sales methodologies, processes, and performance metrics to maximize efficiency.

Team Leadership & Development

- Recruit, train, and lead a high-performing inside sales team.
- Provide coaching, mentorship, and ongoing support to enhance sales capabilities.
- Set clear performance expectations, track progress, and deliver regular feedback.
- Foster a collaborative, motivated, and high-energy team culture that promotes knowledge sharing.

Sales Operations & Execution

- Manage daily operations of the inside sales function to ensure streamlined processes.
- Collaborate cross-functionally with marketing, customer service, and other departments to enhance customer engagement.
- Monitor pipelines, track performance data, and identify areas for improvement.
- Implement sales enablement tools, CRM systems, and technology to improve productivity.

Customer Relationship Management

- Build strong relationships with customers by identifying needs and delivering tailored solutions.
- Conduct product demonstrations, presentations, and negotiations to secure new business.
- Partner with marketing to design targeted campaigns and lead generation strategies.

Performance Analysis & Reporting

- Analyze sales data and key performance indicators to evaluate team and individual results.
- Prepare regular reports, forecasts, and insights for leadership.
- Identify trends, provide recommendations, and adjust strategies to improve outcomes.
- Stay up to date with market developments, competitor activities, and industry best practices.

Requirements

- Bachelors degree in Business Administration, Marketing, or related field (Masters degree preferred).
- Proven experience in inside sales or sales management with a history of exceeding targets.
- Strong leadership, coaching, and team management skills.
- Excellent communication, interpersonal, and negotiation abilities.
- Strategic thinker with a problem-solving mindset and customer-first approach.
- Proficiency with CRM platforms, sales tools, and data analytics.
- Ability to thrive in a fast-paced, dynamic environment.
- Knowledge of modern sales techniques, negotiation practices, and market trends.
- Strong organizational skills with the ability to prioritize and meet deadlines.
- Passion for delivering outstanding customer experiences.

Whats in it for you

- Opportunity to work directly with dynamic leadership and industry innovators.
- Exposure to the rapidly growing EdTech sector.
- Hands-on stakeholder management experience.
- Significant growth and career development opportunities.

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