Front Desk Officer

A well-spoken, presentable and efficient Front Desk Officer /Receptionist to manage our school’s front office operations. This role is vital in creating a welcoming environment for students, parents, visitors and staff.Requirements: • Minimum qualification: Graduation • 1–2 years of experience in a similar role (school experience is a plus) • Good communication skills, organizational skills and basic computer knowledge • Friendly, responsible and presentable personality.    • Professional attitude and the ability to multitask in a fast-paced school setting.Key Responsibilities 1. Reception & Visitor Management Greet and welcome students, parents, visitors, and staff with courtesy and professionalism. Ensure visitors sign in, issue visitor badges, and guide them to the appropriate departments or personnel. Maintain a clean, organized, and professional front desk area at all times. 2. Telephone & Communication Handling Answer, screen, and route incoming calls promptly and accurately. Respond to queries from parents, students, and visitors in a polite and professional manner. Take messages and forward them to the concerned staff or department. Manage school email communication and respond to general inquiries. 3. Student & Parent Assistance Provide accurate information about school facilities, events, admission procedures, and schedules. Assist parents and students with forms, certificates, and other school-related requests. Handle appointment scheduling for parents to meet teachers, coordinators, or the principal. 4. Administrative Support Maintain student attendance records, admission forms, and other official documents. Support administrative staff in preparing circulars, notices, and newsletters. Assist with data entry, filing, and maintaining student and staff databases. Manage courier services, letters, and incoming/outgoing mail. 5. Event & Meeting Coordination Help organize school events, meetings, and parent-teacher conferences. Reserve meeting rooms and prepare necessary materials for school events. Ensure smooth communication between school management, teachers, and parents during events. 6. Safety & Security Responsibilities Monitor and control access to the school premises from the reception area. Ensure visitor protocols are followed strictly for student safety. Report any suspicious activity or safety concerns to the management immediately. Required Skills and Competencies Excellent Communication Skills: Ability to interact clearly and confidently with students, parents, and staff. Friendly & Approachable Personality: Create a welcoming atmosphere for visitors. Customer Service Orientation: Provide helpful assistance and resolve queries effectively. Organizational Skills: Manage multiple tasks, maintain records, and coordinate schedules efficiently. Technical Proficiency: Basic knowledge of MS Office, email systems, and school ERP software (if applicable). Problem-Solving Skills: Handle unexpected issues calmly and professionally. Attention to Detail: Ensure accuracy in maintaining records and documents. Team Collaboration: Work closely with teachers, administrative staff, and management.More information about this Front Desk Officer / Receptionist JobPlease go through the below FAQs to get all answers related to the given Front Desk Officer / Receptionist jobWhat are the job requirements to apply for this Front Desk Officer / Receptionist job position? Ans: A candidate must have a minimum of 1 to 2 year experience as an Front Desk Officer / Receptionist What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BCA, BSc, MCA, MSc What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Front Desk Officer / Receptionist is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Front Desk Officer / Receptionist position? Ans: There are immediate 1 job openings for Front Desk Officer / Receptionist in our Organisation. B.Com, BA, M.Com, MA, BCA, BSc, MCA, MSc