Customer Service Executive

1 week ago

Hyderabad, Telangana, India Harmony United Psychiatric Care Full time

Harmony United Psychiatric Care is a healthcare company based in Florida USA We provide outpatient mental health and substance abuse treatment in the state of Florida USA through networks of clinics and online telehealth platform We have high quality of mental health professionals in our team including Psychiatrists Psychologists Psychotherapist Nurse Practitioners Physician Assistants among others Our providers and medical team prioritize patient care and are well supported by warm and high-quality staff We have contracted a company base in Hyderabad India Harmony United Medsolutions PVT LTD to provide assistance in the different aspect of operations of our company in the USA We welcome all the candidates to come and be part of this fast-growing organization and have a bright career and future We are currently hiring who can join us immediately for our Hyderabad location Job Title Sr Customer Service ExecutiveJob Location Tolichowki HyderabadJob Type Full timeExperience Looking for 6 yrs to 8 years in International Calling Voice Process Experience only Mandatory Roles and Responsibilities A customer support teams underlying focus is on problem solving in the short term Support roles generally fall under conflict resolution responding to tickets answering phone calls from struggling customers and responding to all customer concerns Customer support is measured by factors like speed and quality of help received Some of the most important support metrics include average response time first call resolution customer satisfaction rating and net promoter score Desired Candidate Profile Should have excellent communication in English Both written and verbal Should be able to work in night shifts Should have a bachelors or Masters degree Regular Education Should be a Graduate Bachelors in B Tech with any Stream is preferable Cab Drop Available Fixed Night Shift 4 45 pm to 3 45 am Working Days 4 days Monday thru Thursday Week Off 3 days Friday Saturday Sunday Contact 8447746146 E-mail - recruitment hupcfl comNote Available to take calls between 5 30 PM to 4 30 AM only from Monday to Thursday Powered by JazzHR

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