Application Assistant

2 days ago


Manjeri KL IN Studwise, Happy Arcade, Rajiv Ghandhi Bypass Road, Manjeri Full time

Duties and Responsibilities 1 Application Handling Assist students in completing college university applications accurately Collect verify and upload required documents passport transcripts SOP LOR financials etc Ensure all applications meet university guidelines and deadlines Track application progress and update students on status changes 2 Student Support Guide students through the entire application process from course selection to submission Clarify doubts regarding eligibility documentation requirements and timelines Provide reminders for pending tasks or missing information 3 Documentation Management Maintain organized records of student files and uploaded documents Review documents for accuracy and completeness before submission Communicate with students to request corrections or additional documents 4 Coordination Communication Coordinate with counsellors admissions teams and university partners for application updates Send timely email communications regarding application status offers rejections and next steps Schedule appointments or follow-ups when needed 5 Portal System Management Update CRM or application management systems e g university portals internal MIS Upload documents track offers manage deadlines and maintain accurate data entries Monitor portals for new notifications and take necessary action 6 Quality Compliance Double-check application details for errors before submission Ensure compliance with university requirements and internal office standards Maintain confidentiality of student data 7 Offer Visa Preparation Support Assist with basic steps following offers acceptance tuition deposit document upload Guide students on initial visa documentation requirements if part of the role Coordinate with the visa team for smooth transition 8 Reporting Follow-up Prepare daily weekly reports on application status and submitted files Follow up with students for pending actions regularly 9 Customer Service Deliver professional and polite support to all students Respond to emails and queries promptly 10 Additional Responsibilities Participate in training sessions to stay updated on university requirements Support team members during peak intake seasons Perform other tasks assigned by the Application Head Manager Job Type Full-time Pay 12 000 00 - 20 000 00 per month Experience total work 1 year Required Work Location In person


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