FAE/ Field Support Manager 1

Job Description The primary focus of the FAE will be to: - Develop technical relationships with target end customer accounts and OEM partners - Win new commercial client, server and workstation opportunities by working with OEMs and end customers by establishing technical solutions based on AMD technology - Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field - For priority pipeline opportunities, work directly with end-customers to optimize workloads and applications on AMD-based commercial solutions - Deliver technical presentations and sales pitches to influence new AMD sales with customers and partners. - This position will require a broad technical understanding of client and server CPUs/GPUs, and platform architecture and the development process needed to successfully win client, server and workstation opportunities with end customers. The position may require specialized knowledge of microprocessor architectures, commercial ecosystem environments including Operating systems (Windows, Linux), compilers, drivers, benchmarks, and targeted applications that may be used to validate client, server and workstation platforms for the following target markets: - Cloud and datacenter computing - GPU (AI and HPC)computing - Data management and analytics (Spark, Oracle, SAP) - High Performance Computing (HPL, SPEC, STREAM, OpenMP/MPI) - Software Defined Storage (IOMeter, IOZone, HDFS, CEPH) - Virtualized Desktop Interface (VDI) - Computer Aided Design (CAD) - Automotive - Oil & Gas - Media & Entertainment - Machine Learning and Machine Intelligence The Customer Field Support Engineer in this role will: - Provide technical assistance to INDIA sales personnel and the end customer in the evaluation, design and development of AMD based client, server and workstation solutions - Buildbusiness and technical acumen, enabling to gain further mindshare within the customer base. - Ensure that you build the right skills and experience to sell the solutions that we can bring to market. - Technically qualify, prioritize and assign resources to sales opportunities - Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements - Perform technical presentations, training and updates for OEM, partners and prospects - Translate customer business issues and requirements into technical solution opportunities/engagements that best leverage AMD based product offerings - Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors - Assist with the solution development/architectural design to meet specific customer needs - Analyze OEM product solutions and evaluate product performance based on customer needs - Keep up-to-date on relevant competitive solutions and work with internal teams to provide competitive responses where needed - Articulate AMD based technology offerings across multiple verticals - Partner with other AMD and vendor subject matter experts to build specific customer solutions - Install and test solutions in-house, as required, to ensure successful deployments and evaluations - Provide hands-on, expert-level technical assistance to end customer development and software teams - Design and manage the execution of evaluation plans to ensure a quality solution is delivered - Be a credible subject matter expert to end customer on direct and indirect product capabilities. - Other related duties as assigned JOB REQUIREMENTS - The preferred candidate should have a combination of relevant academic and professional experience. The minimum qualifications associated with this position are Bachelor Degree in Engineering with 6+ years of experience, or advanced degree with 4+ years of experience. Degree should be technology related bachelors degree or other technical discipline (e.g. Engineering or Computer Science) or equivalent combination of training and experience. Requires knowledge in one or more of the following areas: CPU and server system architecture, server benchmarks, GPU computing, and server platform enablement. At least 2 years of system architecture and/or platform development experience - Must demonstrate excellent problem solving skills and the ability to manage complex problems involving multi-disciplined, cross-functional teams - Must have strong experience in leading IT/Technology sales engineers - High energy, results driven mentality with strong people/leadership skills. - Must demonstrate firm understanding of platform development process from concept to production - Must be well versed in server software ecosystem in one or more areas including OS/Hypervisors, Compilers, Libraries, debug tools, development tools, workstation SW applications, and validation workloads - Good hands on and working knowledge of server hardware ecosystem at the node, rack and datacenter level - Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure - Experience with virtualization technology and one or more hypervisor solutions - Strong knowledge of Linux and Windows based server operating systems is required - This position requires an individual with excellent organizational and communication skills with a good balance of hardware, architecture and software expertise. Must be a team player with excellent collaborative skills and superior written and oral communication skills