Senior FAE Protocol Solutions
2 weeks ago
Job Description We are seeking a highly skilled and customer-focused Senior FAE (Field Application Engineer) specializing in Protocol Solutions. The ideal candidate will provide comprehensive pre- and post-sales technical support for all Teledyne LeCroy PSG product lines, covering a wide range of high-speed protocols. This role demands strong technical expertise, excellent communication and presentation skills, and the ability to build key customer relationships while collaborating effectively with internal teams to drive business objectives. Job Profile: - Provide comprehensive pre- and post-sales technical support for all Teledyne LeCroy PSG product lines, including USB, DDR, PCI Express, SAS, SATA, Fiber Channel, and Fiber Channel over Ethernet. - Assist Sales and Marketing teams in defining outlines for product presentations and promotions with customers. - Deliver technical training to new, existing, and future customers regarding test and measurement tools. - Collaborate with other team members including sales engineering, marketing, application engineering, and product development teams to ensure closure on customer deliverables. - Create and develop strong relationships with key customer decision-makers. - Maintain a high work ethic to meet or exceed quarterly business objectives and design-in targets. - Demonstrate ability and willingness to travel as required for business needs. Educational Requirements: - BSEE/BCCS or equivalent. Skills & Abilities: - Strong communication skills (written, verbal, and presentation). - Strong analytical / problem-solving skills. - Comfortable interfacing with customers and actively participating in the sales process. - Good understanding of the sales cycle, customer decision-making processes, and product development cycles. - Proficiency in time management and prioritization. - Possesses a strong work ethic and brings a high energy level to the job. - Ability to follow corporate strategy and direction. - Capable of working effectively within organizational policies and practices. - Strong planning and organization skills. - Adept at setting goals and objectives. Experience, Training, & Technical Skills: - Knowledge of C/C++ programming. - Familiarity with Windows COM-based systems and Linux environments. - Deep understanding of SAS, SATA, PCI Express, USB, DDR, and Fiber Channel protocols.
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