Operations Team Leader

What can you expect as a FedEx team member Career Mobility and Development When you join FedEx you re joining a team with possibilities that literally span the world from opportunities for advancement and location transfer to training and leadership programs Total Compensation and Benefits Package We want to keep our employees for a long time so we offer competitive benefits opportunities for flexible work arrangements and programs to support well-being Equal Opportunities Our greatest asset at FedEx is our people We are committed to building a diverse equitable and inclusive workforce and offer equal opportunities fairness and respect to all regardless of who you are We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity We do not tolerate discrimination or harassment based on race color ethnicity national origin religion sex age genetic information citizenship disability marital status pregnancy sexual orientation gender identity gender expression veteran status or any other characteristic protected under national state or local laws We will reasonably accommodate team members and third parties with physical and mental disabilities Please note that the Job will close at 12am on Posting Close date so please submit your application prior to the Close Date Company INT FedEx Express Transportation and Supply Chain Services India Pvt Ltd City Bengaluru Scheduled Weekly Hours 48 Worker Type Regular Posting Start Date 6-Jun-2025 Posting Close Date 29-Jun-2025 Job Family FXE-MEISA Operations Team Leader Position Summary What you will do Supports the manager by taking supervisory responsibility for day-to-day coordination of team activities ensuring that processes and procedures are completed promptly and consistently and that team efforts align with company goals and regulatory requirements Lead and coordinate daily operations across air road and ground linehaul functions including cross-border and in-country transport scheduling ensuring timely and efficient movement of goods Oversee hub operations dispatch including heavy weight feeder operations and manifesting processes to maintain service quality and operational accuracy Manage air operations planning performance and audits ensuring compliance with internal standards and regulatory requirements Supervise property facilities and administrative support functions to ensure smooth infrastructure and resource availability Drive service assurance and network control initiatives to uphold high standards of customer satisfaction and operational reliability Collaborate with customer service and support groups to resolve issues promptly and enhance the overall customer experience Monitor and manage contract sourcing vendor relationships and GSP Global Service Provider performance for both domestic and international operations Utilize reporting and analysis tools to track KPIs identify trends and implement quality and process improvement initiatives Apply strong leadership planning and decision-making skills to manage teams allocate resources and meet departmental goals across multiple locations or regions You will be a great fit if you Have relevant experience in the logistics industry with an overall experience of 10 to 12 years Experience in People Management atleast for 2 to 3 years Excellent verbal and written communication Good in Analytical Skills Numerical Skills Presentation Skills Interpersonal Skills Judgement Decision-Making Skills Team building skills Problem Solving skills Planning Organizing Skills Accuracy Attention to Detail Leadership Skills Team Working Skills Problem Solving Skills Planning Organizing Skills Accuracy Attention to Detail