Customer Care Executive

23 hours ago

Kolkata, West Bengal, India Raidmax Technologies Full time
Job Description

Roles and Responsibilities:

- Handle international outbound calls professionally
- Communicate effectively with customers in English
- Follow process guidelines and maintain quality standards
- Ensure timely completion of assigned tasks without sales targets
- Participate actively in training programs to improve skills
- Maintain accurate records of interactions and updates
- Coordinate with the team and supervisors to resolve customer issues
- Adhere to shift timings and attendance policies

Benefits:

- Fixed salary with no sales targets
- Sundays fixed as weekly off
- Efficient training provided, suitable for freshers
- No bond or contractual obligations
- Attractive incentives and performance-based salary hikes every 6 months
- Option to change shifts after 2 months of joining
- Traveling, attendance, and food allowances provided
- All necessary employment documents will be issued

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