Customer Care Executive

3 weeks ago


Chandigarh India Allen Lund Company Full time

Job Description

About the Company: Allen Lund company is a Nationwide Logistics provider in the US and Canada. We have 41 offices and over 650,000 shipments managed annually. The company is Headquartered in Los Angeles with 2 offices in India

Job Summary: We are seeking a dedicated and skilled Customer care Executive to join our team. The ideal candidate will have 2-3 years of experience in a call center environment, demonstrating excellent communication skills and a strong customer service orientation.

Key Responsibilities:

Handle incoming and outgoing calls with professionalism and courtesy.

Provide accurate information to customers regarding our logistics services.

Resolve customer inquiries and complaints efficiently and effectively.

Maintain detailed and accurate records of customer interactions in the database.

Collaborate with team members to enhance customer satisfaction and improve service processes.

Meet or exceed performance metrics, including call handling time and customer satisfaction scores.

Qualifications:

2-3 years of experience in a call center or customer service role.

Working knowledge of logistics and or supply chain operations is a plus

Strong verbal and written communication skills.

Ability to handle difficult situations and maintain composure under pressure.

Proficient in using call center software and CRM tools.

Excellent problem-solving skills and attention to detail.

Flexibility to adapt to changing work environments and schedules.

Location: Chandigarh

Shift: Day Shift

Experience: 2-3 years

What We Offer:

Competitive salary and performance-based incentives.

Comprehensive training and development programs.

A supportive and collaborative work environment.

Opportunities for career advancement.



  • Chandigarh, Chandigarh, India Mother Sparsh Baby Care private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Care ExecutiveLocation: ChandigarhJob Type: Full-TimeExperience Level: Entry Level, FresherJob Summary:We are looking for a Customer Care Executive who is passionate about delivering outstanding support and service to our clients. As the first point of contact, you will be responsible for addressing customer inquiries, resolving issues,...


  • Chandigarh, Chandigarh, India Mother Sparsh Baby Care private Limited Full time

    **Job Title: Customer Care Executive** **Location**:Chandigarh **Job Type**: Full-Time **Experience Level**: Entry Level, Fresher **Job Summary**: We are looking for a Customer Care Executive who is passionate about delivering outstanding support and service to our clients. As the first point of contact, you will be responsible for addressing customer...


  • Chandigarh, India Aneja's Training & Placement Services Full time

    We are looking for a Customer Care Executive proficient in Hindi to handle inbound/outbound customer queries. The role involves addressing customer issues, providing accurate information, and ensuring a positive customer experience. Required Candidate profile Contact Number: ,


  • Chandigarh, India Nrich learning Pvt Ltd Full time

    Title: - Customer Care Executive Location: - Chandigarh Work Type: - Work From Office Education Qualification: - Bachelors or Masters Preferred Experience: - 1 to 3 Years The Customer Care Executive is responsible for providing excellent customer service, responding to customer inquiries, resolving customer complaints, and providing product and...


  • Chandigarh, Chandigarh, India GNR Global Services Full time

    **Job Title: Customer Care Executive** **Process**:International/Domestic **Location**: Chandigarh/Mohali **Salary**: INR 21,000 - INR 24,000 **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts Availability for 5-day work week Access to cab facility...


  • Chandigarh, Chandigarh, India GNR Global Services Full time

    **Hiring Customer Care Executive** **Location - **Chandigarh/Mohali **Salary - 21000 to 23000** **Qualification**: - Graduation Good English skills **5 Days working** Comfortable to work in night shifts **Cab facility available** **Interested can call for Interview** Pay: ₹21,000.00 - ₹28,040.30 per month Schedule: - Rotational...


  • Chandigarh, Chandigarh, India GNR Global Services Full time

    **Hiring Customer Care Executive** **Location**: - Chandigarh/Mohali **Salary - 21000 to 25000** **Qualification**: - Graduation/12th with experience can also apply Good English skills 5 Days working only Cab facility available Comfortable to work in night shift Pay: ₹21,000.00 - ₹25,000.00 per month Schedule: - Rotational...


  • Chandigarh, Chandigarh, India Precision Merge Full time

    **Customer Care Executives** Customer Care Executives in Chandigarh for International Process. **Roll & Responsibilities** 1. Resolve customer queries and complaints 2. Troubleshooting of technical issues related to customer services 3. Assist the customers with queries regarding their Products and Services via CHAT or voice 4. Conduct quality...


  • Chandigarh, Chandigarh, India The Formal Club Full time ₹ 1,34,000 - ₹ 2,55,000 per year

    Job Title: Customer Care ExecutiveEmployment Type: Full-TimeJob Summary:We are looking for a passionate and customer-focused Customer Care Executive to join our team. The ideal candidate will be responsible for delivering exceptional customer service, resolving customer queries efficiently, and ensuring customer satisfaction aligns with our company's high...


  • India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Care Executive**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: 18000-22000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 **Required Skills**: Urgent Requirement for Customer Care Executive who can handle customer co-ordinate well and maintain good and healthy relationship with...