Front Desk Receptionist

3 days ago

Thane MH IN Rise Network Full time

We are seeking a friendly and organized individual to join our physiotherapy clinic as a Part-Time Receptionist As the first point of contact for our clinic the receptionist plays a crucial role in providing excellent customer service and ensuring the smooth operation of daily activities This is a part-time position with working hours from 9 00 pm to 3 30 pm Responsibilities Front Desk Management Greet and welcome patients visitors and staff in a professional and courteous manner Answer incoming phone calls respond to inquiries and direct calls to the appropriate personnel Manage patient check-ins and check-outs efficiently Appointment Scheduling Schedule and confirm appointments for physiotherapy sessions Coordinate with physiotherapists to ensure accurate scheduling and minimize downtime Patient Coordination Collect and update patient information including contact details and insurance information Provide necessary forms and paperwork to patients ensuring completion and accuracy Administrative Support Assist in maintaining organized patient records and filing systems Handle billing and payment transactions and coordinate with the billing department as needed Communication Communicate effectively with patients physiotherapists and other clinic staff to ensure a seamless patient experience Relay important information and updates to relevant parties promptly Maintain Clean and Tidy Reception Area Ensure the reception area is clean organized and presentable Restock brochures and informational materials as needed Adherence to Clinic Policies Uphold and enforce clinic policies and procedures Maintain confidentiality of patient information and adhere to privacy regulations Qualifications High school diploma or equivalent Previous experience in a receptionist or customer service role is preferred Excellent communication and interpersonal skills Proficient in basic computer skills and familiarity with scheduling software Ability to multitask and handle a fast-paced environment Knowledge of medical terminology or experience in a healthcare setting is a plus This part-time position offers a great opportunity for individuals seeking a role that combines administrative responsibilities with a supportive and patient-focused environment If you are a motivated and organized individual with a passion for providing exceptional customer service we encourage you to apply for this position Job Type Part-time Pay Up to 8 000 00 per month Work Location In person

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