Front Desk Receptionist

3 weeks ago


Rajsamand RJ IN Captaingogo Full time

Front Office Desk Receptionist job description specifically for Kumbhalgarh Forest Retreat Job Title Front Office Desk Receptionist Location Kumbhalgarh Forest Retreat Kumbhalgarh Rajasthan Job Type Full-Time Reports To Front Office Manager General Manager Job Summary Kumbhalgarh Forest Retreat is seeking a warm professional and customer-focused Front Office Desk Receptionist to be the first point of contact for our guests You will play a crucial role in ensuring guests have a pleasant and memorable stay by delivering exceptional hospitality and managing all front desk operations efficiently Key Responsibilities Greet guests warmly upon arrival and provide a smooth check-in check-out experience Answer and manage incoming phone calls and emails in a courteous professional manner Provide guests with information about the resort local attractions transport options and dining recommendations Handle bookings reservations and cancellations using hotel management software Maintain a clean organized and welcoming reception area Coordinate with housekeeping and other departments to ensure timely service delivery Manage guest complaints or issues with discretion and escalate when necessary Handle billing payments and prepare invoices accurately Maintain records of guest preferences to enhance future stays Promote resort services experiences and upsell packages when appropriate Requirements Proven experience in a hospitality or customer-facing role preferred Excellent verbal and written communication skills in English and Hindi knowledge of local languages is a plus Friendly approachable demeanor with strong interpersonal skills Comfortable using hotel PMS systems training can be provided Ability to work flexible hours including weekends and holidays Professional appearance and grooming standards High school diploma or equivalent degree or diploma in Hospitality Management is a plus Why Join Us At Kumbhalgarh Forest Retreat we believe in creating memorable guest experiences in the heart of nature As part of our team you ll enjoy a supportive work environment opportunities for growth and the chance to be part of a resort that values excellence in hospitality If interested drop your CV on tamannakh11 gmail com Contact No 7727065539 Job Types Full-time Permanent Pay 18 000 00 - 20 000 00 per month Benefits Food provided Education Bachelor s Preferred Experience total work 2 years Preferred Housekeeping management 2 years Preferred Language English Preferred Work Location In person



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