Front Office Executive

7 hours ago

Manali HP IN The Cozy Nook Full time

Job Title Front Office Executive Department Front Office Guest Services Reports To Operations Manager Role Purpose Serve as the primary point of contact for all guests handling arrivals departures phone queries and on-property requests while maintaining seamless front-desk operations and an outstanding first impression of the hotel Key Responsibilities Area Core Duties Guest Handling Manage check-ins check-outs walk-ins and room allocations in PMS Deliver a warm professional welcome and departure experience Proactively resolve guest inquiries complaints and special requests Front-Desk Coordination Coordinate with Housekeeping Concierge F B and Engineering for timely service delivery Maintain clear internal logs and handover notes for each shift Telephone Email Etiquette Answer all calls within three rings using approved scripts Route calls messages accurately and follow up on pending requests Cashiering Basic Accounting Post charges process payments balance cash float and prepare daily revenue reports Reconcile guest folios and support night audit when required Multitasking Prioritization Juggle simultaneous tasks e g guest arrivals calls walk-ins using an organized queue system Escalate critical issues promptly to duty managers Guest Cycle Management Monitor the entire guest journey reservation arrival stay departure post-stay feedback Standards Compliance Follow brand SOPs security policies and data-privacy guidelines Uphold grooming and professional appearance standards at all times Continuous Improvement Record recurring issues suggest process tweaks and participate in front-office training programsRequired Qualifications Bachelor s or diploma in Hotel Management Hospitality preferred 1-3 years front-office or customer-service experience hotel environment ideal Familiarity with a Property Management System e g Opera Cloudbeds Basic understanding of accounting principles cashiering folio reconciliation Fluent in English additional local languages an advantage Key Skills Attributes Multitasking Time Management - proven ability to handle high guest volumes without compromising service Professional Communication - excellent telephone etiquette and written skills Problem-Solving - calm under pressure quick to diagnose and resolve issues Attention to Detail - accurate billing reservation data entry and shift reports Guest-Centric Mindset - anticipates needs and crafts memorable first impressions Performance Indicators Average check-in check-out time Guest satisfaction post-stay survey scores Call response time accuracy of message routing Cash float variance billing accuracy Compliance with brand SOPs and grooming standards This role suits a hospitality professional who thrives on multitasking and takes pride in delivering seamless welcoming experiences from the very first hello Job Types Full-time Permanent Pay 14 000 00 - 18 009 09 per month Benefits Cell phone reimbursement Food provided Work Location In person

  • Front Office Executive

    1 week ago

    Manali, India The Cozy Nook Full time

    Job Title **:Front Office Executive** Department : Front Office / Guest Services Reports To : Operations Manager **Role Purpose** Serve as the primary point of contact for all guests—handling arrivals, departures, phone queries, and on-property requests—while maintaining seamless front-desk operations and an outstanding first impression of the...

  • Front Office Receptionist

    2 weeks ago

    Shimla, HP, IN Hotel Shiwalik Regency Full time

    Vacancy for Front Office Executive Assistant The person should be dynamic and should have knowledge of ms excel host-win software guest handling should be great Well spoken and smart Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Work Location In person

  • Front Office Associate

    2 weeks ago

    Manali, India Hospitality Apeiron Full time

    Looking for skilled Front Office Associate for a boutique hotel (9 room + restaurant) in Manali, HP. 1) Skilled in Hotel Front Office, Cash and payment handling, Billing and Guest Handling. 2) Graduate in Hospitality preferred. (B.Sc., BHM, BA etc. in Hospitality) 3) Should have good communication skills. 3) Should have experience of working in hotels...

  • Front Office Associate

    4 days ago

    Manali, India HIMALYAN MONAL BY BLUEKO HOTELS LONDON Full time

    REQUIRED FRONT OFFICE STAFF AT FOUR STAR HOTEL IN MANALI (HIMALYAN MONAL BY BLUEKO HOTELS LONDON), WITH BASIC KNOWLEDGE OF MS EXCEL ALONG GOOD COMAND ON HINDI AND ENGLISH, CANDIDATE MUST HAVE EXPERIANCE IN HOSPITALITY SECTOR. Pay: ₹8,086.00 - ₹10,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to...

  • Front Office Executive

    7 hours ago

    Ankleshwar, GJ, IN Chryso hotels limited. Full time

    A front office executive is a crucial member of the administrative staff They are the first point of contact in the office and provide administrative support to the entire organisation They also introduce clients and guests to the organisation s upper management A front desk executive manages the flow of visitors through the organisation and ensures that...

  • Front Office Executive

    2 weeks ago

    Kayankulam, KL, IN SS HYUNDAI, ADOOR Full time

    We are hiring Front Office Executive cum Sales for SS HYUNDAI KAYAMKULAM Experience 0-5 yr Exp Female candidates can only apply Share your Resume or Contact 9539682052 or 9539682345 Key Responsibilities Greet clients visitors and guests warmly Handle inquiries by answering questions and providing necessary information Answer ...

  • Front Desk Executive

    2 weeks ago

    Manali, India The Hosteller Full time

    Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other relevant document on...

  • Front Office Executive

    4 days ago

    Gandhinagar, GJ, IN MOS IMMIGRATION PVT LTD Full time

    Full time Front Office Executive or Receptionist 1 Soft Spoken 2 Extrovert 3 Calling 4 Good communication Primarily responsible for managing the front desk and administrative duties ensuring smooth operations and a positive experience for students parents and visitors Job Type Full-time Pay 12 000 00 - 15 000 00 per month ...

  • Front Office Executive

    2 weeks ago

    Karnal, HR, IN NFCI Global Pvt Ltd Full time

    Overview of the company- National Finishing and Cookery Institute NFCI is both research-intensive and learner-cantered where students across India master excellence in the field of food and hospitality The culinary center is an amalgamation of opportunities connections and prominent placements Job Designation - Front Office Executive ...

  • Front Office

    1 week ago

    Cannanore, KL, IN gekinformation Full time

    We are looking for a dynamic and presentable Front Office Executive to manage our front desk and provide professional customer service to all visitors and clients The ideal candidate should have a pleasant personality excellent communication skills and a customer-first attitude Key Responsibilities Greet and welcome visitors with a positive and...