Senior Servicenow Admin
8 hours ago
Desired Competencies Technical Behavioral Competency Must-Have Candidates must possess proven experience in both administration and development within ServiceNow This includes demonstrated ability to manage configure and customize ServiceNow applications in alignment with organizational needs Hands-on expertise in performing essential ServiceNow tasks and responsibilities are required Applicants should be capable of ensuring efficient platform operation and maintenance Experience in executing ServiceNow upgrades is essential Proficiency in Catalogue Management within ServiceNow is required Candidates should have experience of onboarding third-party applications through integration with ServiceNow Strong communication skills are necessary to collaborate effectively with stakeholders from both business and IT teams on the customer side Good-to-Have Retail experience Exposure to retail environments is beneficial as it brings valuable insights into service delivery and customer engagement within this sector ServiceNow RPA experience Hands-on involvement with ServiceNow Robotic Process Automation RPA is advantageous indicating familiarity with automating workflows and optimizing processes on the ServiceNow platform SN Responsibility of Expectations from the Role 1 Perform day-to-day administration and support of the ServiceNow platform Manage users groups roles and access controls Configure forms fields workflows and automation using ServiceNow tools Support modules like Incident Change Problem Request and CMDB Troubleshoot issues and support end-users Ensure the platform runs smoothly and securely Monitor system performance logs and health dashboards coordinate with ServiceNow support as needed 2 Perform regular platform upgrades patching and testing in coordination with stakeholders Support development and maintenance of reports dashboards and performance analytics 3 Maintain documentation related to configurations workflows and customizations Ensure compliance with internal standards best practices and security policies 4 Work closely with business and IT to understand the new requirements Come up with suggestions for improving the ServiceNow Integration Type Details of The Role For Candidate Briefing Reporting To Which Role Deliver Manager Size of the Team if any Reporting to this Role 2 On-site Opportunity NA Unique Selling Proposition USP of The Role ServiceNow Admin Lead Details of The Project A short Briefing on the Project may be attached with this document for candidate- briefing It may be shared with external stakeholders like job-agencies etc The customer has engaged to assemble and deploy a dedicated team responsible for the administration of their ServiceNow platform To effectively lead this team we are seeking a senior associate with robust ServiceNow administration skills and experience The primary expectation for the candidate in this lead role is to ensure that the team can operate independently managing the ServiceNow platform efficiently and proactively The ServiceNow Admin Lead will be responsible for direct interaction with business users to understand their requirements and will collaborate closely with the IT department to implement solutions that address these business needs
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(Apply in 3 Minutes) Senior Servicenow Developer
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Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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