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Collections Specialist

1 month ago

Noida Uttar Pradesh, India Clarivate Full time

We are looking for a Collections Specialist to join our Collections team in Noida INDIA This is an amazing opportunity to work on multiple products with the business We have a great skill set in Collections and we would love to speak with you if you have skills in Accounts receivables Credit control Collections About You - experience education skills and accomplishments At least 3 -5 years of relevant work experience with good knowledge of Accounts receivables collections Reconciliation of customer s accounts debits credits etc Bachelor s degree in finance B COM BBA MBA preferred E Billing portals Oracle knowledge would be an added advantage Excellent communication skills are essential both written and spoken English Works with billing sales team various stakeholders to resolve client s disputes and concerns Strong Negotiation and problem-solving abilities Ability to work independently prioritize tasks and meet deadlines It would be great if you also had Minimum 4 years of experience in financial industry Education Should be a graduate or above What will you be doing in this role Works with a minimum of direction on collection of overdue debt utilizing telephone calls e-mails and mail Provide appropriate support copy documentation as requested by clients or required to support claim for payment Research client queries and provide appropriate responses in a timely manner Account reconciliation to align with client accounts - some research into payments will be required Interact with both internal and external colleagues customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms Maintains accurate individual measurement and performance statistics Produce reports relating to debt analysis as required Should have the ability to handle a portfolio of at least 400 clients About the Team The team consist of 11 people from India region working for US region clients We have a wealth of knowledge within the team which have been with the company from 1 year to 6 years Hours of Work 9 hours shift from 4pm-1am IST as of now but the shift time may vary Mostly US shift as per business requirement Work Mode- Hybrid At Clarivate we are committed to providing equal employment opportunities for all qualified persons with respect to hiring compensation promotion training and other terms conditions and privileges of employment We comply with applicable laws and regulations governing non-discrimination in all locations