Deputy Manager Account

3 weeks ago

Pune India PALMONAS Full time

Job Description Job Title: Deputy Account Manager Location: Pune Reports To: Senior Account Manager Company: Palmonas About Palmonas: Palmonas is a modern demi-fine jewelry brand dedicated to bringing timeless, trendy, and premium-quality jewelry to fashion-forward customers. We focus on combining elegance with everyday wearability, catering to the evolving tastes of the contemporary Indian and global audience. Role Overview: We are seeking a dynamic and detail-oriented Deputy Account Manager to support our account management team in maintaining and expanding client relationships. You will play a key role in executing campaigns, coordinating between internal teams and clients, and ensuring a high standard of service delivery. Key Responsibilities: - Client Relationship Management: - Support the Account Manager in building and maintaining strong, long-term relationships with key partners (retailers, marketplaces, influencers, or brand collaborators). - Assist in understanding client needs and objectives and translating them into actionable plans. - Project & Campaign Execution: - Coordinate the execution of marketing and promotional campaigns in collaboration with design, digital, and logistics teams. - Ensure timely delivery of campaign assets, product samples, and performance reports. - Reporting & Analysis: - Assist in preparing regular reports on account performance, campaign success, and key metrics. - Analyze customer data to identify trends and opportunities for upselling or cross-selling. - Internal Coordination: - Liaise with cross-functional teams (design, supply chain, e-commerce, customer service) to ensure smooth execution of client requirements. - Monitor inventory levels, product availability, and resolve order-related issues quickly. - Sales Support: - Support the sales team in client pitches, presentations, and onboarding new partners. - Maintain updated records of account activities, agreements, and deliverables. Requirements: - Bachelor's degree in Business Administration, Marketing, Communication, or a related field. - 24 years of experience in account management, client servicing, or brand partnerships (fashion or lifestyle industry preferred). - Excellent communication and interpersonal skills. - Proficient in MS Office (especially Excel and PowerPoint); familiarity with CRM tools is a plus. - Strong organizational and multitasking abilities. - A team player with a customer-centric mindset. - Passion for fashion, jewelry, or consumer lifestyle brands is a plus.

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