Guest Service Representative
2 weeks ago
About RAHO Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Title: Guest Service Representative (Full Time) Location: Bangalore Experience: 1+ year experience in the hospitality industry, candidates with a psychology background are welcome to apply Work hours: In office 10am - 6pm, Monday to Friday. Needs to be available on phone post 6pm till 9pm for a total of approximately 1 hour of work. The one hour of work depends on guest needs. Role: Guest support is responsible for building long-lasting relationships with our guests. This includes responding to emails, chat and outbound calls within the given TAT and resolving the issue. The company places customers first and this role is extremely important as the first point of contact between customers and our companies’ personnel. We want our guests to have memorable and high-quality vacation experiences. What are your primary responsibilities? - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Ensure customer satisfaction ratings of 9 and above - Ensure sale of food and service bundles above acceptable levels - Reply to all inquiries within 15 minutes of being raised - Should be always virtually available to the customer during their stay - Communicating with customers through various channels (email/chat/phone/social media). - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Actively listening to, promptly acknowledging and resolving customer inquiries and complaints. - Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary and extracting insights. - Providing feedback on the efficiency of the customer service process. Keeping yourself updated on company products and services to effectively manage customer queries - Work with on ground staff to meet guest needs It would be great if you also have Experience working in startups Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. We are excited to hear from you, don't hesitate to apply This position is based in Bangalore, India. We only accept applications in English.
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Guest Services Representative
2 days ago
junagadh, India beBeeGuestServices Full timeJob Title:A Guest Services RepresentativeDescription:We are seeking a skilled and courteous guest services representative to support our short-term vacation rental business.Key Responsibilities:Process refund requests and resolve billing discrepancies according to company policies.Handle guest inquiries, concerns, complaints, and disputes with empathy and...
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Customer Service Representative
3 weeks ago
Junagadh, India dnata Travel Group Full time✈️ Looking to grow your career in travel and aviation services?About us:dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer...
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Customer Service Representative
3 weeks ago
Junagadh, India dnata Travel Group Full time✈️ Looking to grow your career in travel and aviation services?About us:dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer...
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Hotel Operations Leader
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junagadh, India beBeeLeadership Full timeJob Title: Hotel Executive Assistant ManagerThis is a key leadership role in our hotel, where you will be responsible for overseeing all aspects of hotel operations.Oversee day-to-day hotel operations, ensuring that everything runs smoothly and efficiently.Assign duties to Heads of Departments and monitor their performance, providing guidance and support as...
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Hotel Operations Director
2 weeks ago
junagadh, India beBeeLeadership Full timeJob Title: Executive Assistant ManagerOverviewWe are seeking an experienced and dynamic leader to support the General Manager in overseeing all aspects of hotel operations. The ideal candidate will ensure smooth daily operations, uphold service excellence, and foster strong internal and external relationships.This leadership role is pivotal in maintaining...
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Assistant Restaurant Manager
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Junagadh, India Zolo Full timeAbout the CompanyZolo is India’s largest managed living and hospitality platform , reimagining how people live, travel, and stay. With a strong presence across multiple verticals — Co-Living, Hotels, Hostels, Student Housing, and Vacations — Zolo offers a unique blend of comfort, community, and operational excellence.Within this ecosystem, Z...
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junagadh, India beBeeCustomerService Full timeSenior Customer Service Representative RoleThis is a challenging and rewarding full-time remote opportunity for a highly skilled customer service professional. The successful candidate will be responsible for delivering exceptional customer experiences through calls, email, and chat interactions.Key Responsibilities:Customer Interaction: Engage with...
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Sales Representative
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Junagadh, India SHUDDH RECIPES PVT. LTD. Full timeSHUDDH RECIPES PVT. LTD. IS LEADING MANUFACTURING COMPANY IN SPICES IN ALL OVER INDIA LOCATED IN LODHIKA G.I.D.C. METODA (RAJKOT) - 360021 WE REQUIRED SALES REPRESENTATIVE IN JUNAGADH. - Greet and assist customers as they shop for new products - Suggest applicable and relevant upsells to help customers walk out the door with everything they need - Meet...
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Customer Service Representative
1 week ago
junagadh, India beBeeCustomerService Full timeAbout the RoleWe're looking for a skilled professional to join our team as a Customer Service Agent.This is an exciting opportunity to make a meaningful impact and contribute to the success of our organization.As a Customer Service Agent, you'll be responsible for managing customer conversations across various channels, ensuring timely resolution of issues,...
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Automotive Customer Service Professional
1 week ago
junagadh, India beBeeCustomerService Full timeCustomer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues that may arise.To excel in this role, you should have...
