Remote Senior Customer Service Representative
1 week ago
Senior Customer Service Representative RoleThis is a challenging and rewarding full-time remote opportunity for a highly skilled customer service professional. The successful candidate will be responsible for delivering exceptional customer experiences through calls, email, and chat interactions.Key Responsibilities:Customer Interaction: Engage with customers in a professional and empathetic manner, resolving their queries and concerns efficiently.Issue Resolution: Identify and address customer issues promptly, adhering to company policies and industry regulations.Product Knowledge: Develop and maintain a deep understanding of the products or services to provide accurate information and recommendations to customers.Documentation: Accurately record customer interactions, transactions, and issues in the CRM system to ensure comprehensive customer records.Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Compliance: Adhere to company policies, industry regulations, and ethical standards to ensure customer data privacy and security.Continuous Improvement: Participate in ongoing training and development programs to enhance skills and knowledge, contributing to improving customer service processes.Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.Requirements:Customer Support Experience: Proven track record of delivering exceptional customer service in a call center or customer-facing role.Technical Skills: Proficiency in CRM systems, contact center technologies, and other relevant software applications.Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.Analytical Skills: Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.Benefits:This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development in a dynamic and supportive work environment.Logistical Requirements:Work Environment: Quiet and brightly illuminated workspace with minimal distractions.Technology: Reliable laptop with minimum 8GB RAM, i5 8th-gen processor, and high-speed internet connection.Communication Tools: Headset and webcam for video conferencing and screen sharing.
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Customer Service Representative
3 weeks ago
Junagadh, India dnata Travel Group Full time✈️ Looking to grow your career in travel and aviation services?About us:dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer...
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Customer Service Representative
3 weeks ago
Junagadh, India dnata Travel Group Full time✈️ Looking to grow your career in travel and aviation services?About us:dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer...
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Guest Services Representative
2 days ago
junagadh, India beBeeGuestServices Full timeJob Title:A Guest Services RepresentativeDescription:We are seeking a skilled and courteous guest services representative to support our short-term vacation rental business.Key Responsibilities:Process refund requests and resolve billing discrepancies according to company policies.Handle guest inquiries, concerns, complaints, and disputes with empathy and...
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Nepali Customer Service Representative
6 days ago
junagadh, India beBeeCustomer Full timeNepali Customer Service AssociateDeliver exceptional customer service and support to clients, ensuring timely resolution of inquiries and maintaining high levels of customer satisfaction.Respond to customer queries via calls, chats and emails in a professional and courteous mannerAnalyze customer needs and provide accurate solutions to meet their...
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Customer Service Representative
1 week ago
junagadh, India beBeeCustomerService Full timeAbout the RoleWe're looking for a skilled professional to join our team as a Customer Service Agent.This is an exciting opportunity to make a meaningful impact and contribute to the success of our organization.As a Customer Service Agent, you'll be responsible for managing customer conversations across various channels, ensuring timely resolution of issues,...
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Automotive Customer Service Professional
1 week ago
junagadh, India beBeeCustomerService Full timeCustomer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues that may arise.To excel in this role, you should have...
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Guest Service Representative
2 weeks ago
Junagadh, India Raho Hospitalities Full timeAbout RAHO Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna. Title: Guest Service Representative (Full Time) Location: Bangalore Experience: 1+ year experience in the hospitality industry,...
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Remote IT Services Telecaller Position
4 days ago
junagadh, India beBeeTelecaller Full timeInternational Telecaller Job DescriptionWe are seeking an International Telecaller to support our IT services and tech staffing on a part-time basis.Key Responsibilities:Make outbound international calls to introduce our IT services.Qualify leads based on need, budget, and interest level.Schedule appointments/demos for the sales team.Maintain accurate...
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Customer Service Representative
3 weeks ago
Junagadh, India Bookswagon Full timeThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's...
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Customer Service Representative
3 weeks ago
Junagadh, India Bookswagon Full timeThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's...
